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Benefits |
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Rapidly access and better utilise the significant value held in various information storage systems
CES is important to a wide range of businesses and industries. Its features mean employees can rapidly access and better utilise the significant value held in various information storage systems across the enterprise or organisation. It is used to make more informed decisions, quickly satisfy customer needs, improve operational process efficiencies, reduce reinvention of information and save time, leverage intellectual property, and more.
The return on investment for an organisation is usually rapid, particularly where there are large amounts of information and/or large numbers of knowledge workers needing to find and use information held by the organization.
Find Information
Recent research by Coveo shows that knowledge workers spend around 30% of their time trying to find information. This is a significant cost for an organisation. CES empowers employees to find what they need, fast. With an award-winning "consumer style" search interface which is delivered through a web browser, users can personalise their search, and quickly identify document content through the Quick View and Document Summary capabilities.
Understand Information
CES lets users and administrators quickly understand the value of information. The Faceted Search refines information into manageable categories. Collaborative Ranking allows users to rank a document based on the needs of the workgroup. With real-time query statistics, administrators can understand user’s search behaviour and patterns, and fine tune the system as needed. CES also understands the value of information security - your organisation’s confidential information is always secure from non-authorised access.
Act Faster
With accurate information access, every area of an organisation acts faster – makes decisions faster, understand customers faster, improve processes faster, and leverages intellectual property faster. CES provides the search engine software capability to keep your organisation moving
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