Case Studies

When a leading Australian energy utility required the provision of a safe working environment with a comprehensive emergency reporting system and reliable voice and data messaging communications in urban, rural and remote environments, they turned to...

• Category: Mobile

GOMED had been having ongoing issues with a legacy technology provider that had seen the IT system suffer over three months of down time in two years. This down time meant loss of patient contact, leading to a decrease in income through not being abl...

• Category: Unified communications

To maintain its position at the forefront of NSW financial service provision, Summerland wanted to overhaul its complete call centre and internal communications infrastructure.

• Category: Unified communications

As part of a major upgrade to its headquarters, the NSWRFS called for the installation of a digital video wall as a communication and operational information display tool. The wall was to be integral to the new building design and used as the central...

• Category: Digital Signage Solutions

Village Cinemas is a major force in cinema exhibition in Australia and overseas. It is a division of Village Cinemas International, part of the Village Roadshow group of media and entertainment companies, and operates traditional cinemas, drive-ins a...

• Category: Cinema technology solutions

After researching various visual display technologies, the Novotel Forest decided that LCD digital signage technology best suited its needs. Novotel spoke with several vendors, but NEC’s LCD digital signage solutions stood out.

• Category: Digital Signage Solutions

Recoveries Corporation rolled out NEC’s UNIVERGE® SV7000 enterprise VoIP communication servers, linking the company’s Melbourne, Sydney and Brisbane offices through a single telephony and data network.

• Category: Unified communications

NEC’s Q-Master package has enabled Auto Classic to set up a dedicated Service Queue, that now ensures that every caller is dealt with as quickly and professionally as possible.

• Category: Unified communications

NEC's SV8100 has streamlined communications for T&R Pastoral’s Murray Bridge plant with its suite of features and applications. It has enabled staff to work more efficiently by ensuring seamless internal and external communications.

• Category: Unified communications

The NEC/Genesys solution provides inbound call management, inbound email and fax management, configuration, rostering and reporting via the Genesys Multi-Channel Express and Workforce Management products. High reliability is provided by redundanc...

• Category: Telephony

NEC’s solution for Blue Cross was a faster and more reliable network that was completed in a more cost effective manner. The new system runs smoothly across the 23 residential aged care sites and the Corporate Office.

• Category: Broadband

Boutique hotel Crowne Plaza deployed an NEC SV8100 communications server providing voice and data connectivity to 266 lines.

• Category: Unified communications

Super Benefits Administration chose NEC’s SV8100 communications server with Zeacom’s Unified Communications Business application and NEC’s Q-master contact centre application for 15 agents.

• Category: Unified communications

NEC delivers greater IT efficiency and server utilisation to the City of Albany.

• Category: Broadband

Hawker Pacific improves customer service and cuts IT maintenance costs with NEC and Voicepoint.

• Category: Unified communications