Case Studies

City of Albany: Delivering greater IT efficiency


Overview

The City of Albany is a port city located over 390 kilometres south-east of Perth. Its Council delivers a range of vital business and community services, including building, planning, health care, and emergency services to the City’s 33,600 residents.

The City of Albany Council has nine premises located across the region, including a head office, leisure centre, day care facility, library, town hall, depot, visitors centre, the Vancouver Arts Centre (VAC) and the Princess Royal Fortress – one of Australia's best outdoor military museums.The City of Albany relies on fast and reliable communication between all of its sites to deliver important services to residents.

Over the past seven years, the Council’s IT department conducted an extensive IT and communications network upgrade. To complete the overhaul, it needed to upgrade its radio link network.

Industry

• Local Government

Challenges

• Disparate radio link technologies
• Unreliable and ineffective IT back-up system
• Lack of local support

Solution

• Pasolink System

Benefits

• Centralisation of servers and databases
• Greater IT efficiency and server utilisation
• Improved staff productivity
• Reliable back-up system

Applications

• Pasolink System