Case Studies

Better Broadband for Blue Cross


Overview

Blue Cross Community and Residential Services has been providing care and support to Victorians within the aged care sector since 1993. With 23 residential aged care facilities throughout Victoria, and growing, Blue Cross accommodates over 1,300 residents, and provides community care to more than 1,500 clients.

As one of Victoria’s leading aged care providers, Blue Cross maintains a vision to be recognised as a leader of best practice in the delivery of aged care services.

In general, Australia’s aged care industry is experiencing increasing pressure to create gains in efficiency and productivity, to meet the challenges of a growing ageing population and ageing workforce.

Blue Cross’ Information Technology (IT) Manager, Nouman Chaudhary said: “Having fast and reliable IT solutions are important to our organisation. It allows us to work efficiently and to focus on our core service, which is to provide high quality care for our clients,” Mr Chaudhary said.

NEC understands the importance of providing valuable professional care for ageing Australians. 

Industry

• Aged Care

Challenges

• Slow private network
• Lack of continuous data services and outages
• High data service costs

Solution

• Internet Protocol Virtual Private Network
• Single-pair High-speed Digital Subscriber Lines (SHDSL)
• Asymmetric Digital Subscriber Line (ADSL) services
• WiMax service

Results

• Faster and more reliable network
• 25% increase in bandwidth performance
• IT efficiency gains