This whitepaper provides a guide to Unified Communications - its benefits and applications.
Unified Communications empowers you with the ultimate communications tool by converging and integrating all forms of communications, networks, systems and business applications – on any device in any location. Resulting in improved productivity and efficiency by enabling you to communicate effectively.
For you, Unified Communications means communicating more effectively.
- Unified Communications empowers you to find the people you want to contact from rich, detailed directories
- Unified Communications allows you to know where people are and take action based on the results
- Unified Communications encompasses all forms of communication from voice, instant messaging, video and collaboration
- Unified Communications automates your communications by intelligently utilising your presence – forward your calls when away from the desk, inform callers you’re in a meeting and when you will return
- Unified Communications integrates into your business applications and processes and provides your organisation new ways of working.