IAC WebView delivers the following benefits:
- all staff and switchboard operators share the same consistent directory information located in a single data source
- intuitive searching saves time finding infrequently used numbers
- updated directory records are instantly available across the entire enterprise, including alternate contacts and notepad
- a single centralised directory repository makes life easy for support and operations staff
- IAC WebView is easily deployed across an enterprise via e-mail
- an industry standard MS-SQL Server database server is used to host the directory, along with Microsoft IIS for web delivery
- IAC is supplied with powerful data import tools to leverage existing directories including Exchange Server, Lotus Notes, PMS Systems, most common call accounting packages, LDAP Servers and most ODBC compliant databases. WebView benefits from these capabilities
- click-and-dial reduces the occurrence of costly misdialled numbers.