UM8000-Mail Messaging System

UM8000 Mail Sales Sheet 1
UM8000 Mail Sales Sheet 2
UM8000 Mail Sales Sheet 3

The UM8000-Mail solution is an enhanced, in-skin unified messaging system that delivers abundant message storage, scalable port capacity and all the features you’ve come to expect from NEC, a leader in voice messaging products.

It perfectly exemplifies our UNIVERGE 360 approach by adding elements of Unified Communications into the business and is designed specifically for the SV8000 series communications servers. UM8000-Mail offers a reliable system with a smaller footprint and lower operating cost than other systems.

At a glance:

  • user-configurable mailbox manager
  • fully-integrated messaging
  • remote maintenance
  • live record
  • subscriber controlled groups
  • call accept or reject.
A reliable system with a smaller footprint and lower operating cost than other systems.

Features provided by the UM8000-Mail solution include:

  • Speed keys 
  • Remote maintenance  
  • Date and time stamp
  • Transfer to attendant 
  • Caller interviewing  
  • Urgent message count 
  • Call accept or reject 
  • Port independence  
  • Guest mailboxes and call screening   
  • Supervised/unsupervised transfers
  • Subscriber self-enrolment
  • Live record, message cancel and redirect
  • Future, urgent and return receipt delivery
  • Variable-length security codes/passwords  
  • User-changeable voice prompts and single-digit dialling  greetings.
  • Extension remapping
  • Alphanumeric directory
  • Volume and speed control
  • Cascade notification
  • Menu options
  • Out-dial pager notification
  • Subscriber controlled groups
  • Message waiting
  • Fax detect, routing and notification
  • Soft-key functionality and trunk mapping
  • Message rewind, pause and fast forward
  • Cut-through paging and message editing
  • Multilingual capability and multiple personalised

In-Skin Unified Messaging for the UNIVERGE SV8100 and SV8300 Platforms

With feature-rich Unified Messaging, all voice, fax and e-mail messages are directed into one inbox. This enables users to keep track of all their messages more easily.

User-configurable mailbox manager

Users can control and configure their personal mailbox settings using the Mailbox Manager’s graphical user interface (GUI). Greetings, security codes, notifications, groups, conversation preferences and more can all be modified through the Mailbox Manager.

An optional feature package for the hospitality industry

UM8000-Mail offers an optional feature package specifically designed for the hospitality industry. Some features include integration with more than 50 property management systems (PMSs) through the Property Management System Interface (PMSI), personalised guest messaging for every room, and enablement of callers to contact hotel guests or leave messages without going through an operator.

Fully-integrated messaging

For simplified message management, UM8000-Mail offers convenient access to messages and customisable user-friendly settings.

Our approach to Unified Communications

Our working environment is in a constant state of flux with organisations of all types continually looking for new ways of generating revenue, controlling costs and optimising productivity. Communication technologies (voice, email, instant messaging, SMS, IP telephony, voicemail, video conferencing) and their underlying networks such as the Internet, broadband, Wi-Fi and 3G are also evolving, forcing companies to re-evaluate their information technology strategies.

The challenge facing businesses is to embrace and harness the potential benefits of these technologies. The result must be a complete communications strategy that is available and usable by everyone, it must empower individuals and teams, enabling them to achieve their business objectives.

At NEC, we understand these challenges and offer advanced solutions to help businesses meet and surpass their operational and business objectives. We call this holistic approach UNIVERGE360, and it is designed to efficiently, and cost effectively prepare organisations for the opportunities available today, and for those of tomorrow.

By uniting all business communication devices (including mobile handsets, PDAs, soft phones and other IP devices) UNIVERGE360 accelerates decision-making and dramatically improves customer responsiveness. It incorporates business data through a serviceoriented architecture resulting in information being instantly accessed and transformed into real knowledge.

The result? You’re truly in the driver’s seat.
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