UM8000-Mail Messaging System

UM8000 Mail Sales Sheet 1
UM8000 Mail Sales Sheet 2
UM8000 Mail Sales Sheet 3

Simple message management

Are you looking for an easier way to manage your messages? The UM8000-Mail solution is an improved in-skin unified messaging system. It can store more than 500 hours of messages, has 2 to 16 ports and all the features you’ve come to expect from NEC, a leader in voice messaging products.

It perfectly highlights our UNIVERGE 360 approach, by adding elements of Unified Communications into the business. Unified Messaging means that all your voice, fax and email messages are sent to one inbox. This allows you to track your messages more easily.

It is also a very reliable system, with a smaller footprint and will cost you much less to operate than other systems.

UM8000-Mail is designed specifically for the SV8000 series communications servers.

The UM8000-Mail messaging system at a glance

  • mailbox manager which can be set up to suit your needs
  • fully-integrated messaging
  • can be maintained remotely
  • live record
  • subscriber controlled groups
  • call accept or reject.
UM8000-Mail is the simple yet powerful tool to manage your messages.

Features provided by the UM8000-Mail solution include:

  • Speed keys 
  • Remote maintenance  
  • Date and time stamp
  • Transfer to attendant 
  • Caller interviewing  
  • Urgent message count 
  • Call accept or reject 
  • Port independence  
  • Guest mailboxes and call screening   
  • Supervised/unsupervised transfers
  • Subscriber self-enrolment
  • Live record, message cancel and redirect
  • Future, urgent and return receipt delivery
  • Variable-length security codes/passwords  
  • User-changeable voice prompts and single-digit dialling  greetings.
  • Extension remapping
  • Alphanumeric directory
  • Volume and speed control
  • Cascade notification
  • Menu options
  • Out-dial pager notification
  • Subscriber controlled groups
  • Message waiting
  • Fax detect, routing and notification
  • Soft-key functionality and trunk mapping
  • Message rewind, pause and fast forward
  • Cut-through paging and message editing
  • Multilingual capability and multiple personalised

In-Skin Unified Messaging for the UNIVERGE SV8100 and SV8300 Platforms

With feature-rich Unified Messaging, all voice, fax and e-mail messages are directed into one inbox. This enables users to keep track of all their messages more easily.

User-configurable mailbox manager

Users can control and configure their personal mailbox settings using the Mailbox Manager’s graphical user interface (GUI). Greetings, security codes, notifications, groups, conversation preferences and more can all be modified through the Mailbox Manager.

An optional feature package for the hospitality industry

UM8000-Mail offers an optional feature package specifically designed for the hospitality industry. Some features include integration with more than 50 property management systems (PMSs) through the Property Management System Interface (PMSI), personalised guest messaging for every room, and enablement of callers to contact hotel guests or leave messages without going through an operator.

Fully-integrated messaging

For simplified message management, UM8000-Mail offers convenient access to messages and customisable user-friendly settings.

Our approach to Unified Communications

Our working environment is in a constant state of flux with organisations of all types continually looking for new ways of generating revenue, controlling costs and optimising productivity. Communication technologies (voice, email, instant messaging, SMS, IP telephony, voicemail, video conferencing) and their underlying networks such as the Internet, broadband, Wi-Fi and 3G are also evolving, forcing companies to re-evaluate their information technology strategies.

The challenge facing businesses is to embrace and harness the potential benefits of these technologies. The result must be a complete communications strategy that is available and usable by everyone, it must empower individuals and teams, enabling them to achieve their business objectives.

At NEC, we understand these challenges and offer advanced solutions to help businesses meet and surpass their operational and business objectives. We call this holistic approach UNIVERGE360, and it is designed to efficiently, and cost effectively prepare organisations for the opportunities available today, and for those of tomorrow.

By uniting all business communication devices (including mobile handsets, PDAs, soft phones and other IP devices) UNIVERGE360 accelerates decision-making and dramatically improves customer responsiveness. It incorporates business data through a serviceoriented architecture resulting in information being instantly accessed and transformed into real knowledge.

The result? You’re truly in the driver’s seat.
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