UNIVERGE Soft Client SP350 Desktop Communication

Features

• simple and easy to use — intuitive graphical user interface means SP350 is easy to use, but also delivers the telephony capabilities you would expect from a NEC desk phone.
• multi-party video conferencing — Participants (up to 8 parties) can talk face-to-face with a camera connected to their PC.
• instant Message (IM) — IM can be sent to up to 8 people at a time. You can place a phone call or send a reply mail right after receiving an IM.
• search — “Phone book”, “Contacts”, and “Call history” can be searched. The search result can be used to refer to related information, place a call, or send an IM.
• communication board for sharing data — The same data can be referenced or operated on their own PCs during a call. Comments and notes can be added “on the fly”, and the data can be saved for later reference.
• creation of contacts list — Registering to the contact list makes phone call or IM operation easier, allowing SP350 users to choose the most suitable method of communication; phone call when the other party is present, mail when away, or IM when on the phone or when leaving the seat temporarily.
• chat — Up to 8 people can participate in a meeting using the chat function.
• file transfer — Information files can be transferred by a “drag and drop” operation during a meeting. Files can be transferred to a selected person.
• confirm other party’s status — Option available for users to set up feature to check status of another party (such as “online” or “on the phone”) before placing an internal call.
• collaboration with other terminals — SP350 users have the option to use a terminal connected to the IP telephony server as a handset.

UNIVERGE 360

Our approach to Unified Communications

Our working environment is in a constant state of flux with organisations of all types continually looking for new ways of generating revenue, controlling costs and optimising productivity. Communication technologies (voice, email, instant messaging, SMS, IP telephony, voicemail, video conferencing) and their underlying networks such as the Internet, broadband, Wi-Fi and 3G are also evolving, forcing companies to re-evaluate their information technology strategies.

The challenge facing businesses is to embrace and harness the potential benefits of these technologies. The result must be a complete communications strategy that is available and usable by everyone, it must empower individuals and teams, enabling them to achieve their business objectives.

At NEC, we understand these challenges and offer advanced solutions to help businesses meet and surpass their operational and business objectives. We call this holistic approach UNIVERGE360, and it is designed to efficiently, and cost effectively prepare organisations for the opportunities available today, and for those of tomorrow.

By uniting all business communication devices (including mobile handsets, PDAs, soft phones and other IP devices) UNIVERGE360 accelerates decision-making and dramatically improves customer responsiveness. It incorporates business data through a serviceoriented architecture resulting in information being instantly accessed and transformed into real knowledge.