Mobile Access Controller - Emergency Alert Systems

Overview
Benefits
Core Product Features
Industry and Sector Applications
Video

NEC’s Mobile Access Controller (MAC) enables mobile vehicle communications across multiple networks. It is an integrated communications platform which provides fleet operators with advanced voice and data services.

NEC Australia has won the Victorian State “Communications Award” for its Mobile Access Controller (MAC) in the 2010 iAWARDS, Australia’s premier technology innovation awards program.

In 2009 we deployed MAC into the Department of Justice Victoria vehicle fleet for use by Sheriffs Officers. A derivative of the MAC has also been deployed with Telstra and is used their Exchange Emergency Backup Communications system (RedPhone).

MAC combines the unique advantage of multiple radio networks with intelligent call routing and management features. MAC is a hardware and software solution providing in-vehicle equipment, handheld radios and a management and reporting system.

Additionally, NEC can provide a full installation, maintenance and support programme.

MAC can provide you with:

emergency services communications
worksafe communications.

MAC can be deployed as:

emergency communication system
mobile data solution.

Integrated communications platform with advanced voice and data services.

Documents & Downloads

MAC is a unique solution because it leverages multiple radio paths. Many solutions provide voice and data services from a single platform, however they typically operate over proprietary networks with limited coverage. MAC interfaces to a large number of public access networks, providing the best combination of coverage and features to allow the latest applications to be deployed.

MAC’s key benefits include:

multiple networks (3G, Satellite, SMR, PMR, UHF, VHF) ensure that field workforce communications are cost effective, reliable and always available
integrated OH&S features such as Automatic Vehicle Location and Duress messaging boost field staff confidence, assist in incident management and provide audit/reporting trails
high-speed data capabilities enable business applications to be extended to the field, increasing productivity
a common platform across which all communications, regardless of vehicle location or purpose, is provided, lowering operational costs. Remote management also reduces service downtime
open access agnostic platform, integrates non-specific OEM radio devices to suit customer requirements.

Core MAC features include:

Multiple radio networks
- 3G Cellular
- Satellite
- UHF/VHF
- SMR. MMR and more

network bridging between radio networks
built-in GPS and automatic vehicle location
common user interface for reduced operational and training costs
MAC chooses the most appropriate network based on call cost, signal strength or other configurable business rules
high-speed data services such as 10/100 Ethernet and Wireless LAN
worksafe duress messaging functionality
vehicle repeater
telemetry of temperature, speed and other critical vehicle data
advanced power management and sleep mode.

Emergency Services communications

When the Victorian Sheriff’s Office needed an integrated communications system, they turned to NEC. NEC’s solution, the Mobile Access Controller (MAC), offered the Victorian Department of Justice the perfect system to meet their requirements, including those of Work Safe.

The system includes:

3G Voice Communications
SMR Communications
Automatic Vehicle Location (AVL)
In-Vehicle Repeater (IVR) Functionality
Duress Reporting from the Hand Held Portable
Hand Help Portable Automatic ‘Man Down’ reporting
Five years of technical support.

Providing WorkSafe communications

G4S Custodial Services required reliable, redundant communications and a remote monitoring system. They came to NEC. NEC’s solution, the Mobile Access Controller (MAC), offered G4S the perfect system to meet their requirements of providing reliable redundant communications over multiple bearers.

The system includes:

3G Voice Communications
3G Data Communications
UHF MPT Trunking (Fleetcoms)
Iridium Satellite
Automatic Vehicle Location (AVL)
Thermal Measurement and Reporting
Duress Reporting.

Emergency communications System

The NEC Mobile Access Controller (MAC) provides not only communications in a mobile environment, but also emergency communications in a fixed environment. NEC’s MAC solution, the Mobile Access Controller (MAC), is currently being used in a fixed environment providing the customer with redundant emergency backup communications.

The system includes:

3G Voice Communications
3G Data Communications
Iridium Satellite
Battery Backup
Automated Call Test Diagnostics
VoIP Gateway and PBX Call Functionality
Disaster Recovery.

Mobile data solution

The NEC MAC Data Terminal is a next generation integrated vehicle communications platform, specifically designed to service the requirements of field workforces, utility and public safety customers. NEC’s MAC Data Terminal MAC solution consists of modular vehicle hardware which can deliver Mobile Data Services (MDT Functionality), Fleet Management services as well as traditional voice communications.

The system includes: