NECare Assurance Service

 
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At NEC, we’ve been supporting the communication systems of Australian organisations around the clock, day in - daout since 1989. We understand that maintaining your communication system’s uptime whilst minimising total cost of ownership is critical to your business.

That’s why we developed NECare, NEC’s maintenance and support service – to cost effectively keep your business communicating and providing service to your customers.

NECare delivers real benefits, protecting your revenue and customer service levels by ensuring any service interruptions
are quickly rectified.

In response to demand from customers just like you, NEC has enhanced its support solutions with the addition of the NECare Assurance Service - a range of business continuity services to ensure the optimum operation of your NEC communication systems.

Ensuring the optimum operation of your NEC communication systems.

The NECare Assurance Services encompass a range of proactive support services. NECare customers have the ability to add one or many, to extend their NECare solution to best meet their organisational needs.

  • NECare Online
  • Software Assurance Service:
  • VoIP Quality of Service Management
  • Site Visit System Inspection
  • Remote Monitoring
  • Network Management

More than 11,000 sites are maintained by NECare across Australia and the Asia Pacific region and include federal, state & local government and their agencies, emergency services and large and small business customers - all rely on NEC’s proven ability to deliver critical and efficient support services.

NECare customers can enhance their current service offering by adding any of the NECare Assurance Services to their existing contract.  To take advantage of NECare Assurance, please speak to your Account Manager.

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