NECare Essentials

 
NECare essential 1

Our Essentials maintenance service has been tailored to meet the needs of small to medium size businesses. The service provides high value support for NEC and non-NEC IT and telecommunications equipment.

Essentials gives your business easy access to NEC’s world-leading technological expertise and know-how, at a price which meets your needs.

Essentials is delivered by NECare our specialist support team, who have been delivering support services in Australia since 1989.

Essentials is ideally suited to non-critical business operations that are not reliant on immediate response times and have the ability to continue to function efficiently. Delivered online via our easy-to-use portal, Essentials delivers support at a very competitive price.

At a glance:

  • easily log and track faults online
  • unlimited assistance and on-site visits by NEC technicians
  • support for non-NEC equipment
  • NEC will action any reported faults between 8am and 6pm on a normal business day.
  • NEC respond to any urgent faults within four hours and all other faults within 24 hours (working days only)
Essentials provides SMBs with a flexible, affordable and high-value support service backed by a proven market leader.

Essentials has been tailored to provide small to medium size businesses a high-value support service which is flexible, affordable, and back by a proven market leader.

Flexibility

Essentials combines convenient web access with a low price to provide an alternative to support businesses.

Local manufacturing and research and development

NEC’s local R&D presence means that businesses receive access to a greater range of support services faster.

Proven market leader

NEC is a proven market leader and has been ranked as one of the top IT and telecommunication vendors in Australia.

NEC’s geographic coverage

An extensive network of accredited dealers means we can get your business back on track with minimum interruption.

NEC’s depth and breadth of business solutions

In addition to support services, offers a wide range of telephony and data solutions.

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