IT managers, network managers and chief information officers are under increasing pressure to get more for less. Organisations require rapid delivery of voice and data services, speed to the desktop needs to be maximised, and operational costs need to be maintained or reduced.
Our network implementation solution consists of a number of services. These complement the design implementation and ongoing management of multi-service communications systems. Our services can be provided as a one-off project or as part of an ongoing management service as needs determine.
Our expertise at a glance:
- LAN/WAN networking
- multi-service networking
- network security
- server and host networking
- wireless networking
- voice and data network integration
- network delivered cloud services.
We operate expert teams in the areas of:
- business analysis
- IT architecture
- data centre
- data networks and security
- call centres.
When implementing technology, robust implementation and deployment practices are essential. From planning, to installation, testing, rollout and even production – we can help you to ensure any new implementations are smooth, are delivered on time, and on budget.
We can help you to ensure any new implementations are smooth, delivered on time and on budget.
Experience is essential. Our experience in the convergence and multi-service networks arena is critical to delivering quality services to your business. Your organisation benefits from technology expertise combined with a commercial awareness.
Our staff are trained and certified in best of breed technologies, and many are specialists in specific industries including finance, manufacturing, telecommunications and government.
We specialise in:
- LAN/WAN networking that involves routing and switching of sensitive corporate information across local or wide area networks spanning multiple states or countries
- multi-service networking (voice, video and data) that includes the integration of voice, video and data over a converged network infrastructure. This includes expert knowledge of technologies such as Voice over IP (VoIP) and multicasting
- network security that includes the design, implementation and support of firewalls and virtual private networks (VPNs) to help secure your network infrastructure against unauthorised access
- network management, including remote and onsite management of important network devices. This service allows organisations to proactively identify issues before they impact the performance of your communications solution
- server/host networking that includes design, implementation and support of major operating networking environments
- wireless networking to deliver consistent services to employees – regardless of whether they are based in a large warehouse, or on the road
- integration of Data and Voice Network into key Application processes: such as Call Centre technologies
- implementation of Network Delivered (Cloud) Services best of breed Data Centres over best of breed networks.
Pre-staging
Pre-staging involves the preliminary construction of a technology solution using the components your organisation may have already purchased (both hardware and software).
Pre-staging your solution in a controlled laboratory environment, helps to deliver a fully operational, fully integrated solution. It allows technology to be thoroughly tested before it is integrated into your business – ensuring a smooth transition with minimal business disruption. Pre-staging also allows NEC to create configuration templates for your solution. These templates can then be applied across all components and fine tuned during the actual implementation.
As part of NEC’s laboratory environment simulated disasters can be run to test Customer training processes and DR technology in Business continuity verification exercises.
Outsourcing solutions
Outsourcing can provide organisations with a range of benefits including increased flexibility, increased efficiencies and cost savings. NEC’s outsourcing solutions mean your organisation doesn’t need to hire new staff to implement a specific technology project.
NEC Business Solutions can provide a range of outsourcing options – we can supply both permanent and temporary staff, or can even recruit staff on your behalf. People can be supplied to match a skill set your business requires, or to manage an important project. They can also be based onsite at your premises on certain weekdays.
Business analysis
Requirements analysis, business process base lining, business process re-engineering and business continuity.
IT architecture
IT server, virtual server, storage (including SAN), active directory and security, email systems, back-up (including VTL), control, and disaster recovery design.
Data centre
- layout and security design
- data network and security
- data network, virtual network, IP telephony design, firewall, virtual firewall, security, unified communications solutions design.
Call centre
- Genesys contact centre
- IVR
- natural speech
- analytics design
- Q-Master contact centre and
- unified messaging.