Unified Communications and Collaboration

UC&C enables Government agencies and departments to deliver services to the right people at the right time via multiple channels by removing the barriers of traditional technologies and static locations. The result is faster and more effective communication both within Government and with their constituents.

Potential applications for Government include:

• Intelligent call centres designed to handle queries and deliver information and services via multiple channels including voice, text, video and social media
• Communication systems that track incidents and manage alerts and responses by relevant emergency services via location-sensitive networks
• Networks which allow records and information to be accessed and edited anywhere – in the office or roadside
• Biometrics, fingerprint and facial recognition systems can be used in offices or remotely with information accessed and shared instantly as part of law enforcement or security
• UC&C enables Government agencies and departments to deliver services to the right people at the right time via multiple channels by removing the barriers of traditional technologies and static locations.

The number one challenge for health and aged care providers is to continually enhance the quality of care for their clients.  They must also enhance the overall efficiency of their services delivery as expectations and pressure on budgets and staff continually intensifies. 

NEC appreciates that the quality of care can be greatly enhanced when staff have access to the right information at the moment they need it.

Potential applications for Health & Aged Care include:

• Intelligent technologies like smart cards, fingerprint scanners and facial recognition systems which create secure working environments and allow open access to resources and facilities to those that need it
• Smart networks which not only track essential equipment, but enable you to track the status and location of doctors and patients and deliver care efficiently
• Specialised applications which enable records to be accessed and shared by the bedside and prescriptions to be accurately inputted and delivered via secure networks
• Video conferencing enabled on a range of devices, including smart phones and tablets, which connect doctors with patients
• Delivery of in-home care and monitoring services.

NEC’s UC&C architecture enables education providers to establish a relevant, contemporary learning environment to attract and retain students and teachers in an increasingly competitive sector.

UC&C can also significantly reduce administration overheads and improve security, both on-campus and online.    

Potential applications for Education include:

• Digital signage which assists orientation and delivers content to students, teachers and guests over local and
• national networks
• Flexible platforms which enable students to utilise the tools they know, including social media, making real-time collaboration and file sharing a reality in class and at home
• Biometric solutions, including swipe cards and fingerprint scanning, that can verify the right people are sitting the right exams
• Smart video conferencing, which allows parents and teachers to talk and share information in real time wherever they are.