Laboratory Services

 
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The depth of NEC’s expertise makes us a natural choice for organisations looking to design, develop, test or improve existing products. We specialise finding innovative solutions for our customers, and have provided countless custom solutions.

NEC’s technology centre provides a range of services as part of our managed services and solutions. Our technology centre provides a range of services to assist in the evaluation, testing, staging and user training aspects of new technology projects. We can ensure the transition is smooth, and that your business requirements are met.

NEC’s technology centre is located in Melbourne, Victoria, and is one of three global research and development centres for the NEC Corporation worldwide. Our company invests more than AUD$40million per annum in local technology development, and our staff are highly experienced in testing and integrating a wide range of new technologies.

We have the capacity to test:

  • technology, people and processes
  • disaster recovery readiness
  • new technologies
  • patch and product features.
We specialise finding innovative solutions for our customers and have delivered countless custom solutions.

NEC is focused on providing you the business results you require. In every case, your business results will be depend on the technology, people and processes which come together to form a solution.

NEC’s technology centre has the capacity to test:

  • technology
  • people
  • processes.

NEC’s technology centre includes network technology laboratories, server and storage laboratories, large staging and mock up areas in addition to office and accommodation space.

Business continuity assurance exercises

Today it is well understood that the risk of technology, infrastructure failure, pandemic, or natural disaster should be factored into a company’s strategic plans. Company risk assessors/auditors are expecting to see that these plans exist and be shown to work.

Our network laboratories, virtual server farms, office space and disaster scenario simulators (DSS); the NEC Business Continuity Management/Disaster Recovery Plans can be tested to ensure that:

•    the technology operates as expected
•    the people know and understand their roles in a disaster
•    the procedures operate as expected.

Evaluation of new technology solutions

Wading through the technology that’s available today can be a very time consuming and resource intensive task. We have extensive expertise with networking and convergence technology from virtually all major voice and data vendors. Consequently, we can offer objective recommendations that help you to make the technology selections that best meet your infrastructure needs and business goals.

Patch and Product feature testing

Most technology vendors regularly introduce fixes or new product features via hardware or software upgrades. When this happens, it is important for these new features to be tested to ensure they provide the functionality the business requires and operate with existing technologies.

We can test new fixes or features within across numerous networking scenarios and document the results. We can then distribute and implement tested patches or features in accord with agreed change control processes.

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