NEC Australia
NECare Online
 

NECare Online

NECare Online, NEC Australia’s online customer support and maintenance portal, allows registered customers and partners to log and track faults online 24/7.

NECare Online system upgrade

From 1 October 2012, NECare Online will use Remedy, a world-class IT service management tool offered by BMC software. NEC Australia believes the new system will deliver improved online communications, better service performance and enhanced customer satisfaction.

For more information, please read the NECare Online Upgrade Q&A or contact NEC Australia’s National Service Desk on 131 632 or email.

Using NECare Online

You need to be a NECare customer and registered NECare Online user for this service.

Existing NECare Online registered customers

Existing NECare Online customers can login to the new portal here NECare Online.

Your existing NECare Online user name remains the same. If you are logging onto the new system for the first time, your password will be the same as your user name. Once you have logged in, you will be prompted to create a new password.

View the NECare Online User guide

For assistance contact NEC Australia’s National Service Desk on 131 632 or email.

Register for NECare Online

Register here to be a NECare Online user. Once the registration has been approved by NEC Australia (can take up to two days), you will be supplied a unique user name and password.

More information

If you would like more information about NECare Online contact NEC Australia’s National Service Desk on 131 632 or email.