High bandwidth internet

Designed to support NEC corporate and government customers’ mission critical applications, the internet service is engineered, monitored, and managed to provide superior availability, performance, and reliability.

NEC provides two fully redundant paths to the internet, ensuring your connectivity in the event of a carrier failure.

Managed application services

NEC’s Network Operations Centre supports your online business infrastructure by providing a range of application, server, network and device monitoring and alarm services.

Constant monitoring of the performance, health and status of your applications and IT infrastructure ensures that your online business assets and performance are optimised. NEC provides full monitoring and reporting on the physical, network, and application layers in addition to facilities and environmental conditions.

Network services

NEC’s technical services staff are available during business hours to attend to pre-scheduled maintenance and change requests, and are on call after hours to deal with any urgent fault fixes or special instructions.

NEC technical services include the following:

• Platform Build
• Operating System Administration
• Database and Application Administration
• Remote Hands
• Tape Backups and Backup Verification
• Test Restore and Full Systems Recovery

Disaster recovery services

NEC provides a wide range of disaster recovery products and services to support customer business continuity plans.

NEC can create a robust, reliable, secure environment that will provide significant advantages in maintaining mission-critical business operations.

NEC’s range of backup and recovery services, including:

• Data backup, including full test rebuild of servers and applications from backup data
• Fault tolerant servers, providing 99.999% availability and ensuring users will not be interrupted should a failure occur
• Data storage addressing a broad range of business storage needs, including the design and implementation of Storage Area Networks (SAN)
• Duplicate servers - critical servers, clusters, and systems can be duplicated and maintained in the NEC Data Centre 
• Test/laboratory servers - NEC can provide hardware servers and design a test solution for your business application and network infrastructure. Once the proof of concept/testing is completed they can be used as a redundant system that forms part of your company’s ‘business continuance’ plan
  

Fully managed services

Our services are designed to address the major issues in constructing and managing optimum IT and telecommunications infrastructure, including:

• Identification, containment and reduction of capital and operating costs
• Improvement in the quality of service delivery to business units
• Maintenance of a capable and efficient infrastructure environment
• Access to accredited expert labour
• Achievement and maintenance of service levels and industry best practice
• Freedom to focus on your core business.

Our methodology is very simple in its approach, by providing reliable, cost effective, scalable solutions that meet current and future business requirements.

Security services

NEC provides a range of security services that form part of the Business Data and Application facility.

These services include:

• Shared Firewalls
• VPN design and implementation
• Intrusion Detection Services
• Managed Firewalls
• Authentication Services.