Comprehensive, accurate reporting
When your communications network is compromised, system downtime or outages can occur, which have the potential to seriously impact your business. These outages are often caused by a component which may be configured wrongly, or by a software application that is running badly. Often the cause of outages can be difficult to identify, and may require costly and time consuming investigations.
NEC’s technology audit services help to prevent network outages by providing customers with accurate information on the true state of the communications solution and the resources being utilised.
A technology audit conducted by NEC Business Solutions provides customers with detailed systems documentation, including a list of all hardware and software being used. Our highly trained engineers visit your business premises and gather a range of statistical information from your intelligent network devices. This allows them to analyse your network and compile a comprehensive technology audit report.
Specifically, your audit report will include a description of vital network statistics, such as application behaviour. It will identify weaknesses or inefficiencies within your network, and provide recommendations to help you ensure that your technology is performing as well as it should be.
NEC’s audit reports can help your organisation to:
- Proactively resolve network traffic issues
- Resolve and identify network design issues
- Increase the performance of your network and
- Ensure you optimise your IT resources
Wide area network (WAN) analysis and reports
Your wide area network (WAN) provides connectivity between remote or small sites within your organisation. WANs are typically more expensive than local area networks (LANs), in terms of both increased bandwidth costs and the cost of ongoing support. WANs also often operate at slower speeds – all of which combine to ensure that optimising your organisation’s WAN solution can deliver real savings and efficiencies to your organisation.
NEC WAN analysis and reporting services provide customers with detailed reports on what is traversing the WAN, peak utilisation times and throughput. Reports include recommendations on how, or if, the performance of the WAN can be improved and they also provide your IT department with the ability to accurately forecast additional or future bandwidth requirements.
Traffic analysis and reporting
Business networks carry a variety of protocols and applications, some of which may be remnant from obsolete applications or misconfigured devices. To ensure your network is performing efficiently, it is important to understand what traffic the network is carrying and the paths this traffic is taking.
NEC’s traffic analysis and reporting services provide detailed information on protocol distribution and path analysis. This information helps network managers to optimise the performance of their current networks. Recommendations are provided for removing obsolete protocols and re-segmenting network resources to more effectively route traffic.
Application monitoring services
NEC Business Solutions’ application monitoring service utilises Packeteer 2500 series solutions to effectively monitor your business applications.
A well-defined and properly implemented applications monitoring service will provide organisations with a valuable insight into trends or changes in their applications and everyday network operation. This can assist customers to contain costs by predicting network behaviour under given loads. Potential problems created by new services, applications and new users, can also be identified.
NEC can deploy Packeteer’s ‘Packetseeker’ in an appropriate part of your network. Specifically, the application discovery and baseline service includes:
- Discovery
- Analysis and classification
- Usage patterns and trends
- Performance baseline
The application monitoring service can be rapidly deployed. Detailed reports are provided to you on your network applications, including a comprehensive overview of critical applications and cache applications identified in the initial discovery process. Reports may be refined further if required.
Network policy design
Policies are implemented on networks to control the behaviour of the data traversing them. NEC Business Solutions’ specialist policy designers work with your internal IT department to understand what requirements - both technical and administrative – your business is trying to solve. From that information, NEC’s network policy designer will compile, test and implement policies to resolve the issues.
The types of policies available are:
- QoS (Quality of Service) – the ability to ensure nominated applications have access to the resources they require in a timely manner
- Security – services to ensure the security of your IT and telecommunications solutions
- Wireless - policies governing the implementation, configuration and usage of all wireless products on your network
- Network management – which devices are managed, and how they are managed
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