If you’re an Aged and Community Care Provider, NEC Health and Aged Care can develop a practical and relevant solution to meet your individual needs. We’ll manage the whole process, from the initial consultation and system design, to integration and ongoing support as needed.
Hosted Applications
Enhance productivity and reduce costs through a range of hosted business software solutions for aged and community care including:
- patient management,
- clinical, administration and claims,
- compliance and governance management, and
- applications such as intranet, call centre, trouble ticketing, email hosting and collaboration.
Additional hosted solutions can provide security through a hosted firewall solution.
System Integration and Project Management
NEC has extensive experience in the Systems Integration (SI) of complex and mission critical systems. In addition, our expertise includes project management, project consulting, overseeing and managing groups of subcontractors and working with technology partners across Australia.
Professional and Managed Services
We provide a range of professional services including project scoping, project design, and system architecture. We also offer a wide range of remotely managed monitoring services. NEC’s Network Operations Centre (NOC), based in Mulgrave, Victoria, provides NEC customers nationwide with alarm monitoring and voice, data and converged IP Telephony network management – 24/7, 365 days a year.
Connectivity
Our national and extensive broadband network combines the best available access products from NEC and other providers, and presents the resulting network as a single, managed high performance and reliable connectivity solution that’s ideal for the Aged Care industry in metro, regional or remote areas.
Aged Care facilities can make the most of NEC’s business grade broadband, fibre and wireless services to connect facilities to each other, the internet or any other purpose.
Private Networks VPN
Where Aged Care facilities are spread over multiple sites, remote access for staff to systems or an intranet is required and data security is of paramount importance, NEC offers a Private Network solution that delivers on these needs.
Dedicated Virtual Servers
Ideal for Aged Care operators requiring servers to operate their business applications and securely store business data without the cost and complexity of maintaining their own server hardware. The servers are maintained and supported in and NEC owned and operated secure data centre with redundancy, 7 day back-up and Disaster Recovery offered as standard.
Thin Clients or Managed Desktop
The thin client approach allows Aged Care facilities to dramatically lower their total cost of ownership. This spreads the resource of one, powerful server over several users, who can access their hosted desktop via any capable device such as a laptop, traditional PC or a thin client, a simple terminal device that dramatically lowers onsite support costs.
Voice: Hosted or On-site
NEC’s Hosted IP telephony solution is ideally suited to both single and multi-site Aged Care facilities with a need for four to over 200 handset deployments. This a great alternative to expensive in-house PABX systems or traditional fixed line services like ISDN. As telephony and connectivity are absolutely critical to the safe operation of an Aged Care facility, NEC can install a combination of fail-safe communications systems for your peace of mind.