NECare Assurance Service

 
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Keeping your business communicating

At NEC, we’ve been supporting the communication systems of Australian organisations around the clock – day in, day out – since 1989. We understand that maintaining your communication system’s uptime, while minimising total cost of ownership, is critical to your business.

That’s why we developed our maintenance and support service, NECare. It’s the cost-effective way keep your business communicating and providing service to your customers. And it delivers real benefits, protecting your revenue and customer service levels by quickly rectifying any service interruptions.

NECare Assurance Service gives you even more support

Now we’ve enhanced our support solutions with the introduction of NECare Assurance Service – a range of business continuity services to ensure the optimum operation of your NEC communication systems.

Need reassurance that you and your customers are getting the most from your NEC communication systems? NECare Assurance Service gives you complete peace of mind.

The NECare Assurance Services encompass a range of proactive support services. NECare customers have the ability to add one or many, to extend their NECare solution to best meet their organisational needs.

  • NECare Online
  • Software Assurance Service:
  • VoIP Quality of Service Management
  • Site Visit System Inspection
  • Remote Monitoring
  • Network Management

More than 11,000 sites are maintained by NECare across Australia and the Asia Pacific region and include federal, state & local government and their agencies, emergency services and large and small business customers - all rely on NEC’s proven ability to deliver critical and efficient support services.

NECare customers can enhance their current service offering by adding any of the NECare Assurance Services to their existing contract.  To take advantage of NECare Assurance, please speak to your Account Manager.

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