NECare Essentials

 
NECare essential 1

Convenient, cost-effective support

If you’re a small to medium-size business, we’ve tailored our NECare Essentials maintenance service to meet your particular needs. Whether your IT and telecommunications equipment is from NEC or other suppliers, we can offer you flexible, affordable, high-value support.

What NECare Essentials gives you

You benefit from easy access to NEC’s world-leading technological expertise and know-how, at a very competitive price. We’ve been providing support services in Australia since 1989, and NECare Essentials comes to you through our specialist support team.

We offer this service online, via our easy-to-use portal. It’s ideally suited to non-critical business operations that don’t rely on immediate response times, and can continue to function efficiently.

NECare Essentials at a glance

  • easy, online fault log and tracking
  • unlimited assistance and on-site visits by our technicians
  • support for non-NEC equipment
  • response to reported faults between 8am and 6pm on normal business days
  • response to urgent faults within four hours, and all other faults within 24 hours (working days only)
Are you a small to medium-size business, looking for an affordable, high-value support service, backed by a proven market leader? NECare Essentials is designed for you.

Essentials has been tailored to provide small to medium size businesses a high-value support service which is flexible, affordable, and back by a proven market leader.

Flexibility

Essentials combines convenient web access with a low price to provide an alternative to support businesses.

Local manufacturing and research and development

NEC’s local R&D presence means that businesses receive access to a greater range of support services faster.

Proven market leader

NEC is a proven market leader and has been ranked as one of the top IT and telecommunication vendors in Australia.

NEC’s geographic coverage

An extensive network of accredited dealers means we can get your business back on track with minimum interruption.

NEC’s depth and breadth of business solutions

In addition to support services, offers a wide range of telephony and data solutions.

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