Blog Laminas_Feed_Writer 2 (https://getlaminas.org) https://www.nec.com.au/insights/blog

AI Is Changing the Economics of International Connectivity]]> Fri, 06 Nov 2026 04:00:00 +0000 https://www.nec.com.au/insights/blog/ai-changing-economics-of-international-connectivity https://www.nec.com.au/insights/blog/ai-changing-economics-of-international-connectivity 0

From Feasibility to Commissioning: Inside a Submarine Cable Project]]> Fri, 06 Nov 2026 02:00:00 +0000 https://www.nec.com.au/insights/blog/feasibility-commissioning-inside-submarine-cable-project https://www.nec.com.au/insights/blog/feasibility-commissioning-inside-submarine-cable-project 0

The Infrastructure Behind our Digital World is Closer to the Ocean Floor Than the Cloud]]> Thu, 05 Nov 2026 23:00:00 +0000 https://www.nec.com.au/insights/blog/infrastructure-behind-our-digital-world-closer-ocean-floor-cloud https://www.nec.com.au/insights/blog/infrastructure-behind-our-digital-world-closer-ocean-floor-cloud 0

Collaboration is unified, voice is not, and communications convergence may be the next chapter of workplace transformation]]> Tue, 15 Sep 2026 01:00:00 +0000 https://www.nec.com.au/insights/blog/unfinished-chapter-workplace-transformation-bringing-communications-back-together https://www.nec.com.au/insights/blog/unfinished-chapter-workplace-transformation-bringing-communications-back-together 0

Not all communications carry the same risk. Learn why technology leaders are aligning communications capabilities with business criticality, not platforms.]]> Tue, 15 Sep 2026 01:00:00 +0000 https://www.nec.com.au/insights/blog/not-every-conversation-carries-same-consequence https://www.nec.com.au/insights/blog/not-every-conversation-carries-same-consequence 0

Video calls work seamlessly from a laptop, yet the meeting room is still where collaboration stalls. Small, repeated disruptions add up. Here’s why meeting room technology is now an employee experience issue, not just an AV one.]]> Tue, 15 Sep 2026 01:00:00 +0000 https://www.nec.com.au/insights/blog/hidden-cost-workplace-friction-why-employee-experience-extends-meeting-room https://www.nec.com.au/insights/blog/hidden-cost-workplace-friction-why-employee-experience-extends-meeting-room 0

Driver support isn’t just a cab tool. It shapes service reliability. Here’s why frontline decision-making matters for transport operators.]]> Tue, 15 Sep 2026 01:00:00 +0000 https://www.nec.com.au/insights/blog/why-better-driver-support-means-more-reliable-transport-services https://www.nec.com.au/insights/blog/why-better-driver-support-means-more-reliable-transport-services 0

The invisible record is growing across calls, chats and meetings, and governing it is now a business capability, not a back-office task.]]> Tue, 15 Sep 2026 01:00:00 +0000 https://www.nec.com.au/insights/blog/new-governance-challenge-managing-knowledge-multi-channel-world https://www.nec.com.au/insights/blog/new-governance-challenge-managing-knowledge-multi-channel-world 0

Every student interaction contains signals about friction, satisfaction, engagement and risk. This article explores how Voice of the Student insight and interaction analytics can help institutions listen more effectively, identify patterns earlier and turn feedback into action.]]> Tue, 15 Sep 2026 00:00:00 +0000 https://www.nec.com.au/insights/blog/what-voice-student-can-tell-us-about-retention-risk-and-experience https://www.nec.com.au/insights/blog/what-voice-student-can-tell-us-about-retention-risk-and-experience 0

Real modernisation is not about migrating fast, it's about evolving without disrupting what already works.]]> Tue, 15 Sep 2026 00:00:00 +0000 https://www.nec.com.au/insights/blog/cloud-migration-myth-why-modernisation-doesnt-have-mean-starting-over https://www.nec.com.au/insights/blog/cloud-migration-myth-why-modernisation-doesnt-have-mean-starting-over 0

Student experience is shaped by the way systems, teams, data, knowledge and workflows work together across the institution. This article explains why orchestration is becoming essential to reducing fragmentation and creating more connected, consistent student journeys.]]> Tue, 08 Sep 2026 00:00:00 +0000 https://www.nec.com.au/insights/blog/connected-campus-why-student-experience-depends-orchestration-not-more-systems https://www.nec.com.au/insights/blog/connected-campus-why-student-experience-depends-orchestration-not-more-systems 0

Patient experience often spans multiple systems, teams, channels and moments of care. This article explains why healthcare organisations need better orchestration across data, knowledge, workflows, AI and human support to create more connected patient journeys.]]> Tue, 08 Sep 2026 00:00:00 +0000 https://www.nec.com.au/insights/blog/connected-patient-journey-why-healthcare-experience-depends-orchestration-not-more-systems https://www.nec.com.au/insights/blog/connected-patient-journey-why-healthcare-experience-depends-orchestration-not-more-systems 0

Students increasingly expect timely, personalised and connected support across the full higher education journey. This article explores how proactive engagement can help institutions identify friction earlier, improve student experience and support better enrolment, retention and satisfaction outcomes.]]> Tue, 01 Sep 2026 00:00:00 +0000 https://www.nec.com.au/insights/blog/why-higher-education-needs-to-move-reactive-support-to-proactive-student-engagement https://www.nec.com.au/insights/blog/why-higher-education-needs-to-move-reactive-support-to-proactive-student-engagement 0

Patients increasingly expect timely, personalised and connected support across the care journey. This article explores how proactive engagement can help healthcare organisations reduce friction, support appointment adherence and guide patients before small issues become larger barriers.]]> Fri, 28 Aug 2026 00:00:00 +0000 https://www.nec.com.au/insights/blog/why-healthcare-needs-move-reactive-service-proactive-patient-engagement https://www.nec.com.au/insights/blog/why-healthcare-needs-move-reactive-service-proactive-patient-engagement 0

Every patient interaction can reveal signals about access, effort, satisfaction and risk. This article explores how interaction insight can help healthcare organisations identify friction earlier, improve service design and turn patient signals into timely action.]]> Fri, 28 Aug 2026 00:00:00 +0000 https://www.nec.com.au/insights/blog/what-patient-interactions-can-tell-us-about-access-risk-and-experience https://www.nec.com.au/insights/blog/what-patient-interactions-can-tell-us-about-access-risk-and-experience 0

Turn security data into clearer threat visibility and faster response.]]> Tue, 25 Aug 2026 00:00:00 +0000 https://www.nec.com.au/insights/blog/retail-cybersecurity-visibility-gap-when-more-security-tools-dont-mean-more-security https://www.nec.com.au/insights/blog/retail-cybersecurity-visibility-gap-when-more-security-tools-dont-mean-more-security 0

Auracast™ trials point to a scalable, more inclusive future for transport audio.]]> Tue, 25 Aug 2026 00:00:00 +0000 https://www.nec.com.au/insights/blog/auracasttm-and-future-accessible-public-transport-audio https://www.nec.com.au/insights/blog/auracasttm-and-future-accessible-public-transport-audio 0

Clinical communication is shifting from background infrastructure to a strategic healthcare priority.]]> Tue, 25 Aug 2026 00:00:00 +0000 https://www.nec.com.au/insights/blog/when-every-minute-matters-why-clinical-communication-has-become-strategic-healthcare-priority https://www.nec.com.au/insights/blog/when-every-minute-matters-why-clinical-communication-has-become-strategic-healthcare-priority 0

Give store and customer-service teams clearer paths to the information and support they need.]]> Sun, 23 Aug 2026 00:00:00 +0000 https://www.nec.com.au/insights/blog/customers-see-one-retailer-closing-gaps-between-stores-and-digital-channels https://www.nec.com.au/insights/blog/customers-see-one-retailer-closing-gaps-between-stores-and-digital-channels 0

Keep store operations connected and make network performance more visible across your retail estate.]]> Fri, 21 Aug 2026 00:00:00 +0000 https://www.nec.com.au/insights/blog/when-store-systems-fail-staff-become-workaround https://www.nec.com.au/insights/blog/when-store-systems-fail-staff-become-workaround 0