Dear valued NEC customer,
As you are no doubt aware, much has changed in regards to Australia’s response to Coronavirus (COVID-19) since I wrote to you last week.
NEC Australia, like all businesses, has been monitoring the situation closely and setting up procedures via our Business Continuity Plan and Crisis Management Teams.
Last week, NEC Australia conducted a series of Work From Home drills by State and Territory and last Friday a Work From Home exercise involving our entire office-based workforce across Australia. This was hugely successful to say the least.
I write to you today to reaffirm our total commitment to you, our very valued customer.
The decision has been made that as of tomorrow, Tuesday, March 24th, all NECA office-based staff will be operating from an “at home” environment indefinitely.
Of course this decision has not been taken lightly, but is viewed as the most responsible course of action for our staff and the best way of achieving an uninterrupted operation for you and your customers in respect to our government decisions and guidelines.
As I assured you in my last correspondence, it is business as usual at NEC Australia.
Our IT network is operating smoothly and our staff are fully prepared for the challenges that come with working from an out-of-office environment.
We have suspended all business travel until further notice and are discouraging all face-to-face interactions between staff and our customers.
We are also observing all guidelines and protocols surrounding occupational health and safety.
Thank you again for being a valued NEC client.
We wish you and your team nothing but the very best as we all work to navigate these unchartered waters.
If you have any further questions, please do not hesitate to contact your NECA representative.
Managing Director & CEO - ANZ
NEC Australia Pty Ltd