NEC’s real-time information (RTI) system helped Christchurch City Council upgrade its operational intelligence to enhance management of bus reliability and boost the passenger experience across the Greater Christchurch network.
Challenges
- Radio-based system lags customer expectations
- Reception black spots in regional areas
- Unreliable data across the network
Solution
- Real-time information (RTI) system
- GPS-tracked arrival data across 250+ buses
- Embedded in online passenger journey tools
See the results
