Did you know?
20K
Network devices managed
>50%
State governments supported
250+
Certified networking staff
Overview
End-User and Application Performance Management
Enhancing user experience and efficiency.
In the digital era, application performance and user experience are critical to business success. Our End-User and Application Performance Management service helps your organisation monitor, analyse, and optimise application performance to ensure seamless, high-quality experiences for both employees and customers.
Key Benefits
Improved User Experience
Gain real-time insights into application performance, allowing you to swiftly identify and resolve issues, ensuring smooth and uninterrupted access for end-users.
Enhanced Productivity
Optimise application responsiveness and reliability, reducing downtime and enabling your team to focus on core business functions without technical disruptions.
Data-Driven Decisions
Leverage detailed analytics to identify performance bottlenecks and inform strategic decisions, enabling you to proactively enhance application performance.
Our consulting service provides a holistic approach to managing and optimising application performance, helping your organisation deliver a seamless digital experience that drives productivity and satisfaction.
Why NEC?
For more than 50 years, NEC has been trusted by Australian organisations to deliver secure, high-performance networks that connect people, data, and services with confidence.
Our certified engineers combine global experience with local expertise to design, deploy, and manage complex network environments.
From secure access and wireless infrastructure to managed connectivity and advanced threat protection, we bring together proven technology and deep industry knowledge to ensure every solution performs — and endures.
As a single point of contact for all your networking needs, NEC simplifies complexity, strengthens resilience, and ensures your organisation remains secure, connected, and ready for what’s next.
Your network is safe in our hands.
Capabilities
Leverage expertise
Proven capability and reputation in network managed services.
Strong local presence
Supporting enterprise and government since 1969.
Composable services
A modular setup enables customers to rearrange and reorient as needed.
Strategic partnerships
Gold level partnerships with best-of-breed vendors.
Public sector
Managing critical networks of several Australian State Governments.
End-to-end capability
Network design, installation, training, maintenance and support.
Highly secure
ITIL-aligned service framework, underpinned by ISO27001 and ISO9001.
24/7/365
Support available every day through an on-shore Australian team.
Insights
Networks That Think: AI and Zero Trust in the Age of Complexity
From Legacy to Leading Edge: Redefining IT/OT Convergence
Sustainable Network Design - A Smarter Approach
Use Cases
Government & Public Sector
Use Case
Zero Trust Readiness & Secure Access Strategy
Situation
A government department needed a strategic roadmap to adopt a Zero Trust model and modernise network security across multiple agencies.
Challenge
Legacy perimeter-based defences could not protect hybrid work environments or provide consistent identity-based access.
Solution
NEC conducted a SASE Migration Consulting Engagement, assessing network posture, defining security policies, and designing a phased rollout for cloud-delivered access and threat protection.
Outcome
A clear Zero Trust roadmap with improved security alignment, simplified policy management, and a foundation for future SASE adoption.
Education
Use Case
Securing Cloud Collaboration Platforms
Situation
A tertiary education institution sought to secure email and collaboration tools across Microsoft 365 for staff and students.
Challenge
Increased phishing and ransomware threats placed sensitive student and research data at risk.
Solution
NEC’s Email & Collaboration Security Consulting engagement assessed current configurations, identified gaps, and implemented advanced protection using Check Point Harmony.
Outcome
Improved email security posture, reduced phishing exposure, and compliance with educational data privacy standards.
Healthcare
Use Case
Improving Application Performance for Connected Care
Situation
A hospital network struggled with inconsistent application performance impacting clinical systems and telehealth services.
Challenge
Limited visibility into network traffic and latency made diagnosing issues across distributed sites difficult.
Solution
NEC delivered an End-User and Application Performance Management Consultation, analysing performance data and recommending optimisations for latency, QoS, and traffic prioritisation.
Outcome
Enhanced application responsiveness, improved clinician experience, and stronger network reliability for patient care.
Utilities
Use Case
Bridging IT and OT for Secure, Connected Operations
Situation
A utilities provider needed to enhance collaboration between IT and operational technology (OT) teams to improve visibility, control, and security across critical systems.
Challenge
Siloed networks and legacy infrastructure created blind spots between corporate and industrial environments, increasing cyber and operational risk.
Solution
NEC delivered an IT and OT Convergence Consulting Engagement, mapping interdependencies between systems, identifying integration opportunities, and developing a roadmap for secure, unified operations.
Outcome
Improved network visibility, stronger coordination between IT and OT environments, and a scalable foundation for digital transformation.
Police & Law Enforcement
Use Case
5G and Wi-Fi Convergence for Real-Time Operations
Situation
A law enforcement agency needed a reliable, high-bandwidth network to support real-time video streaming and mobile data across vehicles and field units.
Challenge
Disparate cellular and Wi-Fi networks caused frequent dropouts and limited data-sharing capability during operations.
Solution
NEC’s 5G and Wi-Fi Convergence Consulting developed an architecture combining private 5G and enterprise Wi-Fi for seamless mobility and secure connectivity.
Outcome
Consistent high-speed access, improved situational awareness, and reliable connectivity in critical response environments.
Financial Services & Insurance
Use Case
Evolving from WAN to SD-WAN
Situation
A financial institution required greater agility and cost control while maintaining secure, high-performance connectivity between branches.
Challenge
Traditional WAN architecture limited scalability and slowed the adoption of cloud-based applications.
Solution
NEC’s Traditional WAN to SD-WAN Migration Consulting assessed current topology, modelled traffic flow, and produced a business case for staged migration using Fortinet SD-WAN.
Outcome
Reduced bandwidth costs, improved performance, and a clear roadmap for secure, cloud-ready networking.
