Did you know?
20K
Network devices managed
>50%
State governments supported
250+
Certified networking staff
Overview
Managed Services
Keep your network running at peak performance — securely, efficiently, and proactively.
Modern organisations depend on seamless, secure network connectivity — but maintaining it requires continuous monitoring, rapid response, and proactive optimisation.
NEC’s Managed Services provide comprehensive support for your network infrastructure, combining 24/7 monitoring, automated fault resolution, and expert service management to keep your systems performing at their best.
Our team ensures operational continuity through real-time visibility, predictive analytics, and industry-leading service levels. We take care of the day-to-day management, freeing your IT teams to focus on innovation and business priorities.
This partnership approach ensures your network remains resilient, compliant, and ready to scale — today and into the future.
Services
- Network as a Service (NaaS)
- Secure Access Service Edge (SASE)
- Secure SD-WAN
- Security Device Management
- SIEM + XDR
- Wi-Fi & Mobility
- Zero Trust Network Access (ZTNA)
Capabilities
Leverage expertise
Proven capability and reputation in network managed services.
Strong local presence
Supporting enterprise and government since 1969.
Composable services
A modular setup enables customers to rearrange and reorient as needed.
Strategic partnerships
Gold level partnerships with best-of-breed vendors.
Public sector
Managing critical networks of several Australian State Governments.
End-to-end capability
Network design, installation, training, maintenance and support.
Highly secure
ITIL-aligned service framework, underpinned by ISO27001 and ISO9001.
24/7/365
Support available every day through an on-shore Australian team.
Insights
Networks That Think: AI and Zero Trust in the Age of Complexity
From Legacy to Leading Edge: Redefining IT/OT Convergence
Sustainable Network Design - A Smarter Approach
Use Cases
Government & Public Sector
Use Case
Managed SASE for Secure Public Access
Situation
A government department needed to extend secure remote access for staff and contractors working across multiple agencies.
Challenge
Decentralised access policies and inconsistent endpoint security exposed users and data to cyber risk.
Solution
NEC delivered a Managed Secure Access Service Edge (SASE) solution providing unified policy control, secure web gateway, and Zero Trust access—all managed 24/7 by NEC’s security operations team.
Outcome
Consistent protection for every user and device, simplified management, and improved visibility across the government network.
Education
Use Case
Reliable Connectivity and Device Management for Schools
Situation
A regional education provider needed stable Wi-Fi and secure network infrastructure across multiple campuses.
Challenge
Frequent dropouts and unmanaged devices created inconsistent connectivity and potential security gaps.
Solution
NEC provided Managed Wi-Fi and Security Device Management, combining wireless network monitoring with proactive firmware updates, policy enforcement, and remote troubleshooting.
Outcome
Seamless campus connectivity, improved device performance, and reduced IT workload.
Healthcare
Use Case
Proactive Security Monitoring for Critical Systems
Situation
A large healthcare network needed round-the-clock monitoring to protect patient data and clinical systems from escalating cyber threats.
Challenge
Limited internal resources meant potential incidents weren’t being detected or contained quickly enough.
Solution
NEC implemented a Managed SIEM + XDR Service, correlating network and endpoint data to detect anomalies, isolate threats, and accelerate incident response.
Outcome
Enhanced visibility, faster detection, and continuous protection of sensitive healthcare information.
Utilities
Use Case
Enhancing Operational Security with Managed SASE
Situation
A major utilities provider needed to secure access and data traffic between control centres, substations, and remote field devices.
Challenge
Legacy network segmentation and inconsistent security controls exposed operational systems to potential intrusion and downtime.
Solution
NEC implemented a Managed Secure Access Service Edge (SASE) solution, combining Zero Trust access, cloud-based threat prevention, and centralised visibility across IT and OT networks. NEC’s experts continuously monitor and manage the service to ensure resilience and compliance.
Outcome
Improved security across distributed operations, simplified network management, and greater protection for critical infrastructure.
Police & Law Enforcement
Use Case
Modernising Critical Communications
Situation
A state emergency services agency was operating with an end-of-life network that limited efficiency and created safety risks across hundreds of sites.
Challenge
Aging WAN and LAN infrastructure couldn’t support reliable communication or meet modern security requirements.
Solution
NEC delivered a Network as a Service (NaaS) solution, replacing legacy systems with a secure, high-bandwidth network across more than 200 locations — including unified communications and IP telephony.
Outcome
Greater staff efficiency, increased bandwidth, and improved public safety through faster, more reliable communication.
Explore Network as a Service View State Law Enforcement Case Study
Financial Services & Insurance
Use Case
Network Modernisation and Cost Efficiency
Situation
Prosegur, a global cash management provider, needed a more flexible and cost-effective way to connect employees across all Australian sites.
Challenge
Traditional MPLS networks were expensive, complex to manage, and lacked the agility needed for a fast-moving business.
Solution
NEC deployed a Secure SD-WAN using Fortinet technology, replacing MPLS links with high-performance, cloud-managed connectivity.
Outcome
Lower costs, stronger security, and improved network resilience — connecting all sites seamlessly within three months.
Network as a Service (NaaS)
Fully managed network infrastructure delivered as a service.
Managed SIEM + XDR
Continuous detection and response powered by advanced analytics.
Managed Wi-Fi
High-performance wireless managed for seamless user experiences.
Secure Access Service Edge
Unified network and security delivered from the cloud.
