A seamless customer journey from curb to gate

As global air travel returns, airlines, airports and other parts of the value chain are seeing the added advantages of implementing digital transformations. Of upmost priority will be safety, enhanced by new measures to ensure hygiene and cleanliness at airports and on flights.

Crucial in this new era is an enhanced passenger journey, with biometrics a key piece of the puzzle. Together with NEC, airports, airlines and governments around the world are deploying innovative solutions for a transformative experience in air travel.

Travellers can use their secure Digital ID to enjoy a contactless experience throughout the airport. Shorter queues, faster identification, improved security, touchless services and a personalised customer experience are possible right now.

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