Enterprises are mid-swing in moving their IT needs from on-premises to Cloud. Most customer relationship management systems (CRMs) have already made the transition, productivity platforms such as Microsoft Office 365 and G Suite are rocketing along, and CIOs are now turning their attention to a more complex element of their portfolio, the contact centre.

A key opportunity when moving complex, resource-intensive operations to the Cloud is freedom from hardware.

The cost and effort of running your own infrastructure continues to grow in line with the demand for more business software, especially analytics.

About NEC

NEC has delivered world-class technology solutions and services to customers across the globe, for more than a century.

For over 50 years in Australia, NEC has built a sophisticated technology and anything-as-a-service company which brings together the best technology and the best people to ensure our customers capture maximum value from their IT and networking investments. NEC connects people through reliable communication infrastructure while also helping to keep communities safe and secure with intelligent surveillance systems and the world’s leading biometrics identification technologies.