60% of Australian employees now work from home at least part of the week.
Global UCaaS market is expected to grow from USD 56.1B in 2025 to USD 175.8B by 2030.
NEC has delivered secure ICT and managed services to Australian customers for over 50 years.
UNIVERGE BLUE is NEC’s easy-to-use cloud communications platform that brings together business calling, meetings, messaging, file collaboration and customer engagement in one subscription.
It simplifies collaboration for employees and customers alike, embedding advanced calling directly into Microsoft Teams while enabling secure, reliable access across devices. Delivered through NEC’s ISO 27001-certified managed services framework, UNIVERGE BLUE provides 99.999% availability, scalable capacity, and subscription-based pricing that avoids CapEx shocks.
Organisations can modernise at their own pace, with options to retain existing PSTN contracts (BYOT) or extend an NEC PBX with CONNECT BRIDGE during transition. As needs grow, modules like ENGAGE (contact centre) and ARCHIVE (compliance retention) can be added seamlessly, making it easy to expand without disruption.
Cloud collaboration that scales with your business.
For over 120 years globally, and 50+ years locally, NEC has been trusted to deliver critical communications across Australia’s most demanding environments - including healthcare networks, utilities, and Triple Zero emergency services. This heritage underpins UNIVERGE BLUE, a solution that blends reliability, flexibility, and security.
Unlike one-size-fits-all cloud providers, NEC delivers a consultative, vendor-neutral approach. We design solutions to fit your environment, not force change on your business. Our Australian-based service desk operates 24×7, backed by proactive monitoring, lifecycle management, and SLA-driven outcomes that ensure your users remain productive and your IT team stays in control.
Technology that adapts to you, not the other way around.
Calling, meetings, messaging, file sharing, and contact centre in one platform.
Advanced calling embedded directly inside Teams.
Per-user subscription with no PBX refresh cycles.
Target 99.999% uptime with certified security controls.
Keep your existing carrier or NEC PBX while transitioning.
ISO 27001-certified operations and optional long-term archiving.
Add users and capabilities in minutes through Control Panel.
Backed by NEC’s decades of telephony and managed services in Australia.
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UNIVERGE BLUE® CONNECT unifies business calling, team chat, meetings and file sharing into one easy-to-use app across desktop and mobile.
UNIVERGE BLUE® MEET delivers reliable online meetings with fast guest access, screen sharing, chat, and recording.
UNIVERGE BLUE® SHARE enables simple, secure file sharing with version history and access controls.
UNIVERGE BLUE® ENGAGE is a highly customisable cloud-based contact centre solution
UNIVERGE BLUE® ARCHIVE automatically captures voice, chat, and meetings with configurable retention policies, giving organisations a secure and compliant way to preserve business communications.
A multi-site health provider is expanding virtual consultations and multidisciplinary team meetings.
Call dropouts and fragmented tools undermine clinical confidence; IT is overstretched.
UNIVERGE BLUE unifies calling, meetings and messaging with Microsoft Teams integration, managed by NEC partners.
Reliable telehealth, fewer disruptions, and faster case coordination across sites.
A university delivers both in-room and online classes across multiple campuses.
Tool sprawl confuses staff and students, while IT faces a heavy support burden.
UNIVERGE BLUE standardises calling, meetings, chat and file sharing with Teams integration.
Consistent hybrid learning experience, reduced IT workload, and improved student engagement.
A bank must respond to regulator queries spanning several years.
Records are scattered across multiple tools, making retrieval slow and risky.
UNIVERGE BLUE ARCHIVE captures calls, chat and meetings with configurable retention and export options.
Rapid, defensible retrieval of records, smoother audits, and reduced compliance effort.
A law firm needs to assemble disclosure bundles for fast-moving cases.
Locating call notes, chats and meeting records is slow and risks spoliation.
UNIVERGE BLUE ARCHIVE applies legal hold and enables powerful search and export.
Faster, defensible document review, reduced eDiscovery spend, and stronger client service.
Stores manage customer pickups, stock checks and daily coordination with head office.
Staff juggle multiple apps and devices; customers face delays.
UNIVERGE BLUE provides store channels, mobile apps, and Teams integration.
Faster pickups, smoother handoffs, and higher customer satisfaction.
Manufacturing plants rely on rapid response when production lines stall.
Radio and phone silos cause delays and unclear escalation paths.
UNIVERGE BLUE enables broadcast messaging, presence, and mobile-enabled incident coordination.
Shorter mean time to recovery, clearer roles during events, and improved operational resilience.
