NEC Service Desk is an ITIL aligned service management solution that provides a single point of contact for all incidents or service requests covered under service contracts from NEC.
We can offer transition and ongoing managed services in a fixed monthly OPEX expense, with add-on services to meet your specific needs.
More than 50 years’ local experience, and the global backing of NEC Corporation. This makes it one of the most trusted names in technology.
Single supplier interaction for all technology requirements including supply, design and implementation. This ensures that NEC is responsible for a complete solution.
We offer a broad range of security solutions and services, from consulting and integration through to managed security services and ‘as a service’ security services.
NEC’s facial recognition software is consistently recognised as the world’s fastest and most accurate in independent tests by NIST.
We are able to offer customers complete flexibility as a result of our modular approach, leveraging service-orientated design principles.
NEC works with the world’s leading technology and service providers to develop the best solutions for your business. We focus on best-of-breed from both established and emerging ICT brands.
NEC’s tailored and flexible solutions assist emergency service agencies to manage their ICT services. NEC drive greater efficiency and reliability to diminish interruptions for our customers as the transition of equipment and services progresses. NEC coordinates with various partners to assess sites, deliver and install equipment, manage introduction of new services and ensure continued success.
Control costs, increase budget predictability
Drive operational excellence
Know sooner. Act faster. Sleep easier.
An IT department that saves you money
Seamless end-to-end hybrid cloud solutions delivered efficiently, securely and reliably.
What’s in a face? Everything.
Northern Territory Police Force
The Northern Territory Police Force sought a leading edge forensic facial recognition technology to fight crime and keep communities safer. Recognising NEC as a leader in adopting innovative technologies to enhance public safety, they deployed NEC’s NeoFace Reveal solution to deliver the outcomes they required.
- Find a leading edge forensic facial recognition technology
- Partner with a local-based R&D team to develop applications to meet specific operational requirements
- Reduce the rate of unsolved crimes and keep communities safer
State Emergency Services Agency
NEC led a complete refresh of a key emergency service agency’s outdated and end-of-life communications network equipment, including the customer’s wide area network (WAN) and local area network (LAN), as part of NEC’s Network-as-a-Service offering.
- End-of-life communications network
- Reduced productivity and efficiency
- Impact of COVID-19 shutdowns on delivery timelines
- Accessibility, cost and safety issues
Edithvale Country Fire Authority
The project was future focused as a showcase for best practice emergency service provisioning and resourcing. A purpose-built Volunteer Business Hub and community co-working space was incorporated for Brigade meeting, administrative, training and community group use.
- Fit for purpose display screens in critical emergency environment
- Commercial grade, 24/7 continuous operation reliability
- Pricing within fit-out budget