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NeoFace Watch
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Know the face in the crowd

Turn visual data into action

Advanced facial recognition. Actionable intelligence. Safer environments.

Ask an expert

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  1. Home
  2. Solutions
  3. Biometrics and Digital Identity
  4. Public Safety and Security
  5. NeoFace Watch

Did you know?

0.06%

error rate achieved by NEC face recognition technology in NIST 1:N Identification testing

40+

Years of NEC biometric expertise, research and applied innovation

45%

of Australians identify facial recognition technology as a privacy risk

Overview

NeoFace Watch

NeoFace Watch is NEC’s facial recognition solution for identifying and searching faces across live and recorded video and image sources.

It can analyse live CCTV and Video Management System feeds, search images against watchlists, rapidly process recorded video and deliver alerts to authorised users across supported devices.

Built on decades of NEC biometric research and development, NeoFace Watch is designed to perform in demanding operational environments, including challenging lighting, varying angles, adverse weather and partial facial obstruction.

Identify faster. Respond with confidence.

neoface-watch-solutions-content-nec-004.jpg Watch video
solutions-why-nec-content-nec-001.jpg Watch video

Why NEC?

NEC has more than 40 years of biometric expertise, combining global innovation with experience delivering facial recognition in complex operational environments.

We help organisations integrate biometric technology securely and responsibly, with a strong focus on privacy, governance, scalability and proven performance.

Trusted biometric expertise. Responsible deployment.

Capabilities

Live facial recognition

Identify faces from CCTV cameras and video management systems in real time.

Face search

Search images against large watchlists using enhancement and comparison tools.

Video analysis

Analyse multiple recorded video files faster than real time to support rapid post-event investigation.

Geo-tagging

Combine match and location data to provide greater context and operational insight.

Mobile and body-worn access

Stream video, view match alerts and search faces using supported smart and body-worn devices.

Integration and APIs

Integrate facial recognition with existing applications and systems through web services and RESTful APIs.

Benefits

Improve situational awareness

Improve situational awareness

Turn live and recorded visual information into actionable intelligence to support faster decision-making.

  • Monitor live and recorded video sources
  • Surface relevant matches and alerts
  • Add context through location and image data
  • Support more informed operational decisions

Accelerate response

Accelerate response

Identify potential matches quickly and analyse recorded video rapidly when time is critical.

  • Search watchlists in real time
  • Analyse recorded footage faster than real time
  • Narrow large volumes of visual data quickly
  • Help teams act sooner when incidents occur

Increase operational efficiency

Increase operational efficiency

Use technology to augment existing surveillance processes and enable personnel to focus on higher-value activities.

  • Reduce reliance on manual video review
  • Streamline search and identification workflows
  • Support authorised users across multiple devices
  • Free personnel to focus on investigation and response

Strengthen governance and control

Strengthen governance and control

Support responsible deployment through configurable privacy controls, encryption and role-based access.

  • Apply role-based access controls
  • Support configurable data-retention settings
  • Protect information through encryption
  • Help organisations maintain appropriate privacy and governance safeguards

Insights

The Contractor Identity Challenge in Critical Infrastructure

Read blog

Responsible Use of Biometrics in Digital Identity

Read blog

Addressing Gaming Venue Challenges with Facial Recognition

Read media release

NEC Face Recognition Ranks First in NIST Accuracy Testing

Read media release

More insights

Use Cases

Retail

Retail

Use Case

Repeat Offender Identification and Store Safety


Situation

Retailers may experience repeat theft, aggression or other incidents involving known persons of interest across multiple locations.

Challenge

Security teams can struggle to identify repeat offenders quickly across large volumes of CCTV footage and distributed store environments.

Solution

NeoFace Watch can compare live or recorded imagery against authorised watchlists, helping security teams identify potential matches and respond in line with established policies and privacy controls.

Outcome

Faster identification of known persons of interest, improved situational awareness and more consistent security response across locations.

Explore Retail

Gaming Venues

Use Case

Supporting Self-Exclusion and Safer Gaming Environments


Situation

Gaming venues may need to identify people who have voluntarily self-excluded or are otherwise subject to authorised exclusion arrangements.

Challenge

Manual recognition can be difficult in busy environments, particularly across multiple entrances, venues or shifts.

Solution

NeoFace Watch can compare faces captured by existing camera systems against approved exclusion watchlists and provide alerts to authorised personnel for review.

Outcome

Improved support for exclusion programs, faster staff response and greater consistency in how authorised restrictions are managed.

Explore Gaming Venues

Gaming Venues
Public Safety and Triple Zero (000)

Public Safety and Triple Zero (000)

Use Case

Identifying Persons of Interest and Supporting Investigations


Situation

Law enforcement teams regularly work with CCTV, recorded video and imagery when investigating incidents or locating wanted, missing or vulnerable people.

Challenge

Manually reviewing large volumes of visual material can be time-consuming and resource intensive.

Solution

NeoFace Watch supports live facial recognition, watchlist search and rapid analysis of recorded video to help narrow potential matches for authorised human review.

Outcome

Faster investigative workflows, improved operational awareness and more efficient use of specialist resources.

Explore Public Safety and Triple Zero (000)

Entertainment Venues and Stadiums

Use Case

Venue Security and Known Threat Identification


Situation

Stadiums, arenas, festivals and other large venues need to protect patrons and staff while managing high volumes of people moving through entrances and public areas.

Challenge

Security teams may have limited time to identify individuals associated with previous serious incidents, banning orders or other legitimate security concerns.

Solution

NeoFace Watch can analyse supported camera feeds against authorised watchlists and alert security personnel to potential matches for review and appropriate action.

Outcome

Earlier awareness of potential risks, more targeted security response and safer venue operations.

Explore Entertainment Venues and Stadiums

Entertainment Venues and Stadiums
Aviation

Aviation

Use Case

Passenger Identification and Airport Security


Situation

Airports operate across large, high-traffic environments where security teams need to monitor public areas, terminals and other controlled spaces efficiently.

Challenge

Identifying a person of interest across multiple cameras or reviewing footage after an incident can require significant time and manual effort.

Solution

NeoFace Watch can combine live facial recognition, recorded-video analysis and geo-tagging to help authorised teams identify potential matches and understand where they have been detected across the airport environment.

Outcome

Faster investigation, improved situational awareness and more coordinated security response across complex airport operations.

Explore Aviation

 

 

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Forensic facial recognition for image enhancement, search and examiner verification.

Partners

Microsoft Gold PartnerAWS Partner

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