The shiny new face of Customer Experience
In our increasingly individualised world, personalisation is the new currency. Organisations that persist with antiquated models of consumer interaction will perish. Businesses must be willing to meet their audiences on their terms. NEC NeoFace Welcome makes this possible.
NEC’s NeoFace Welcome empowers customers to replace ageing manual visitor registration processes with a modern digital solution that leverages facial recognition to provide a personalised unique experience and improve business efficiency.
There are significant benefits for operators, including greater streamlining with repeat customer interactions and more efficient use of staff. Another advantage of NeoFace Welcome is its ability to integrate with CRM and POS systems.
Revolutionise your visitor management process
Visitor verification can trigger other elements such as playing media, providing meeting room details, wayfinding, sending a notification message to a host or completing on-site induction training. The kiosk can be customised to ensure your visitor process meets your exact business needs.
NEC ID Biometric Authentication
NEC ID is a biometric authentication solution designed to enhance customer experience and security. Fast and flexible, this cloud-based offering enables users to connect across multiple channels including smartphones, PCs, kiosks, tablets and interactive displays.