First impressions count

 

Attendant

The front door to your business

NEC's Attendant Solutions provide attendants/operators with cutting-edge technology that delivers the latest in advanced call processing capabilities and productivity enhancements. It gives instant access to vital information, enabling more flexible customer service.

The front door to your business

The attendant operator console is the front door to your business and the key to making a lasting first impression on your customers and partners.

Operators often handle large volumes of incoming voice calls from prospects, customers, partners and suppliers seeking an entry point into the organisation for sales, support and general enquiries.

NEC offers several Operator Console solutions with options purpose-built to integrate into NEC latest communication platforms – the SV9000 series. For customers running Microsoft and Cisco communications environments, we have a solution to suit these requirements too.

Attendant

IIC Console

IIC Console

Leverage your NEC investment
UC Suite Attendant

UC Suite Attendant

Handle calls more efficiently
UCB Attendant

UCB Attendant

Boost efficiency and improve customer service
CX Plus@Home

CX Plus@Home

Move your Contact Centre agents home
in 48 hours

To assist in a quick transition to a home-based work environment for your contact centre agents, we are offering CX Plus@Home – a no charge option to use CX Plus, our enterprise-grade cloud contact centre platform.

Ask us how