UNIVERGE BLUE

 

UNIVERGE BLUE

Video. Phone. Messaging. Bringing it all together

A full suite of cloud services ranging from integrated phone system, video conferencing, messaging and contact centre. 

VIDEO. PHONE. MESSAGING. BRINGING IT ALL TOGETHER

UNIVERGE BLUE® CONNECT is an easy-to-use cloud-based communications platform that helps easily manage team communications and collaboration. One simple cloud app delivers a seamless, unified experience while reducing complexity and costs.

  • Fully integrated unified communications and collaboration solution in one seamless and intuitive experience.
  • Allow your teams to work when they want and in the context they want (over any channel or device) to drive the specific outcomes you want. 

Data & Analytics

UNIVERGE BLUE MEET

BRING YOUR TEAMS TOGETHER

With one-click video meetings, stay connected no matter where you are in the world. Go from sharing ideas to delivering work, all in one place.

  • Start a video meeting right from a messaging thread
  • Share your screen so everyone's on the same page
  • Manage the conversation flow with in-meeting chat

Data & Analytics

UNIVERGE BLUE CONNECT

UNIVERGE BLUE® CONNECT Application

UNIVERGE BLUE CONNECT application brings essential collaboration tools together, making teamwork easier than ever.

  • See who is available, send team chats and text messages, place and receive calls, share screens, start video calls and manage files
  • All from ONE application. Available as a downloadable app for PC, Mac®, Apple App Store and Android Play Store
  • Integrate tightly with leading business applications with UNIVERGE BLUE EXTEND to streamline workflows and maximise employee efficiency

Data & Analytics

UNIVERGE BLUE SHARE

FILE SHARING & SECURITY

Improve team collaboration, streamline workflows and increase decision making speed with UNIVERGE BLUE® SHARE file sharing and backup. With direct access to the application from any device, teams can review recent files and backup documents quickly, no matter their location.

  • Real-time backup of all files, mobile photos, and videos from any device
  • View the most current version of files and co-edit documents in real time from any device
  • Integrates with Windows file server, Exchange® Email, Active Directory, Outlook®, Office®, and Office 365®

Data & Analytics

UNIVERGE BLUE ENGAGE

BRING YOUR TEAMS TOGETHER

A highly customisable cloud-based contact centre solution

  • Improves the handling and oversight of communications through a range of agent and supervisor contact centre services
  • Highly flexible solution including easy deployment for remote / home workers
  • Scalable from the smallest call-centric teams to large omni-channel environments
  • Streamlines incoming inquiries from multiple channels using smart routing and delivers context to agents for optimal customer experience
  • Enhance delivery and support of business by integrating admin and operational processes with UNIVERGE BLUE EXTEND

Data & Analytics

The workday just got a whole lot easier

All-in-One Communications Platform designed for teams of any size. Set up in minutes. One low monthly rate.

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