Why Contact Centres Need Orchestration, Not More Point Solutions
2 July 2026, 10:00 am
How AI Agents and Human Agents Work Better Together
1 July 2026, 10:00 am
What Makes an AI Agent Enterprise-Ready?
30 June 2026, 10:00 am
From Scripted AI Agents to Agentic AI: What’s Changed in Customer Service?
29 June 2026, 10:00 am
Less Code, More Control: Why Government Low-Code Needs Governance
23 June 2026, 10:00 am
The Caseworker of the Future: From Processing Information to Making Decisions
22 June 2026, 10:00 am
What Australia Can Learn from Denmark’s Digital Government Model
21 June 2026, 10:00 am
The Digital Trust Imperative: Why Safe, Explainable Government Services Can’t Be Bolted On
19 June 2026, 10:00 am
Windows Server 2012: The Clock’s Ticking - What’s Your Exit Strategy?
27 Mar 2025, 8:00 am
Navigating the New IT Landscape: Australian CIO's Priorities in 2025
10 Feb 2025, 2:00 pm
CFO's and the ROI Dilemma: Breaking Down Barriers to Tech Value
4 Dec 2024, 10:00 am
Transforming Infrastructure Islands into a Cloud-Like Experience
14 Nov 2024, 2:00 pm
The Subtle Dance of Service Management - ITSM vs SIAM
24 Oct 2024, 10:00 am
Digital government and digital cities
12 Apr 2023, 9:00 am
Improve your cyber security for remote working
11 May 2020, 7:05 am
What people feel, they remember
1 May 2020, 7:00 am
Tips and resources to stay cyber-safe during the pandemic
17 Apr 2020, 3:04 pm
A Marketing GM's top five tips for each day at home
15 Apr 2020, 7:00 am
Are you ready to mobilise your workforce in a COVID-19 affected world?
6 Apr 2020, 11:00 am
Enable Remote Working During COVID-19
25 Mar 2020, 9:10 am