Why Contact Centres Need Orchestration, Not More Point Solutions
2 July 2026, 10:00 am
How AI Agents and Human Agents Work Better Together
1 July 2026, 10:00 am
What Makes an AI Agent Enterprise-Ready?
30 June 2026, 10:00 am
From Scripted AI Agents to Agentic AI: What’s Changed in Customer Service?
29 June 2026, 10:00 am
Less Code, More Control: Why Government Low-Code Needs Governance
23 June 2026, 10:00 am
The Caseworker of the Future: From Processing Information to Making Decisions
22 June 2026, 10:00 am
What Australia Can Learn from Denmark’s Digital Government Model
21 June 2026, 10:00 am
The Digital Trust Imperative: Why Safe, Explainable Government Services Can’t Be Bolted On
19 June 2026, 10:00 am
Windows Server 2012: The Clock’s Ticking - What’s Your Exit Strategy?
27 Mar 2025, 8:00 am
Navigating the New IT Landscape: Australian CIO's Priorities in 2025
10 Feb 2025, 2:00 pm
Responsible Use of Biometrics in Digital Identity
21 Jan 2025, 10:00 am
CFO's and the ROI Dilemma: Breaking Down Barriers to Tech Value
4 Dec 2024, 10:00 am
Transforming Infrastructure Islands into a Cloud-Like Experience
14 Nov 2024, 2:00 pm
The Subtle Dance of Service Management - ITSM vs SIAM
24 Oct 2024, 10:00 am
Why Digital Literacy is so Important in the Western Parkland City
24 Aug 2022, 7:30 am
Creating Liveable Cities Through Technology
23 Aug 2022, 8:30 am
How Connectivity Is the Foundation of Every Modern City
17 Aug 2022, 9:30 am
Embracing the Future: How Cities are Adapting to Digital Technology
15 Aug 2022, 9:30 am
Building Sydney's Future in the West
24 Jan 2022, 8:04 am