North East Motor Group, trading as North East Mitsubishi, is a multi-site automotive dealership group operating across South Australia. The group also includes Adelaide City Mahindra, Mahindra Tractors South Australia, and North East Motor Group Used Vehicles, supporting both passenger and commercial vehicle customers.

The Challenge

The organisation was operating on an ageing NEC SV9100 platform, with mobility capabilities that did not fully support the way the business worked. In a vehicle sales environment where staff are rarely stationed at desks, this limited the ability to respond quickly to customer enquiries.

The Solution

Working closely with North East Mitsubishi, Tech1 Solutions designed and implemented a transition to NEC UNIVERGE BLUE, delivering a modern, cloud-based communications platform capable of scaling seamlessly with the business.

See the results