Secure Networks

Law enforcement and emergency services rely on fast, secure, and resilient networks to coordinate operations, share intelligence, and respond to critical incidents. NEC delivers high-performance, mission-critical network solutions to keep first responders connected when every second counts.

• Secure, high-speed networks for emergency response and policing
• Reliable connectivity for mobile units, dispatch, and field teams
• Zero-trust security architecture to safeguard sensitive data

NEC’s secure network solutions enable real-time data access, seamless collaboration, and resilient emergency response infrastructure.

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Incident Response and Control Room Operations

Rapid, informed, and coordinated responses are vital for police and emergency services.

NEC ControlWorks is a next-generation control room and contact centre solution designed to transform how public safety agencies manage contact, triage, and incident resolution—streamlining operations and improving public safety outcomes.

• Unified view of all contact across emergency and non-emergency channels
• Real-time risk assessment and resource deployment through integrated data
• Enables multi-agency collaboration and remote-ready operations

ControlWorks improves control room efficiency, enhances officer safety, and delivers faster, smarter incident response through a secure, mobile-enabled platform trusted by police forces worldwide.

Unified Communications

Real-time communication and coordination are vital for first responders and command centres. OpenScape Voice by NEC provides a mission-critical telephony platform with five-nines availability, geo-redundant resilience, and secure SIP connectivity - keeping emergency operations running without interruption.

• Carrier-grade voice for police, fire, and emergency services
• Integration with NEC’s Command and Control System (ICCS) and leading CAD platforms
• Secure, encrypted communications between dispatch, field units, and control rooms

OpenScape Voice by NEC enhances interoperability, streamlines coordination, and supports faster, more informed decision-making across Australia’s emergency service networks.

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Cloud and Hybrid IT

Police and emergency services require secure, high-performance cloud and hybrid IT solutions to manage case files, operational data, and digital evidence. NEC delivers scalable, compliant, and resilient IT environments to support mission-critical operations.

• Secure cloud infrastructure for emergency services and law enforcement agencies
• High-availability IT environments with disaster recovery capabilities
• Compliance-driven data security frameworks

NEC’s Cloud and Hybrid IT solutions ensure reliable, secure, and scalable digital infrastructure, supporting law enforcement and emergency response agencies with mission-critical IT capabilities.

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