Did you know?
50+
Years delivering secure ICT and communications services to Australian organisations
100%
Partner-led model - NEC does not compete for partner customers
ZERO
Infrastructure ownership for partners - platform, upgrades, and resilience handled by NEC
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Start a conversation about growing recurring revenue with UNIVERGE BLUE.
UNIVERGE BLUE is NEC’s cloud communications platform designed to help partners transition from traditional voice to predictable recurring revenue - without losing control of customer relationships.
Why Partners Choose UNIVERGE BLUE
UNIVERGE BLUE is built for partners who want to grow predictable, recurring revenue without sacrificing customer ownership or control.
As customer communications shift rapidly to cloud, many partners face a difficult trade-off: move fast and risk losing the relationship, or hold back and risk being displaced by competitors. UNIVERGE BLUE removes that tension by giving partners a modern UCaaS platform that supports long-term growth while keeping the partner at the centre of the customer relationship.
Backed by NEC’s global technology leadership and supported locally in Australia, UNIVERGE BLUE enables partners to deliver enterprise-grade cloud communications (including UCaaS, CX, and AI) without the complexity, cost, or operational risk of managing infrastructure.
The partner model is designed to align with how partners actually run their businesses, allowing partners to focus on what they do best — advising customers, bundling their own services, and building long-term value — while NEC handles the platform, upgrades, and resilience behind the scenes.
UNIVERGE BLUE Capabilities
Unified Communications as a Service (UCaaS)
Enterprise-grade voice, messaging, and collaboration delivered via the cloud.
CX & Contact Centre Solutions
Integrated contact centre capabilities that expand partner revenue beyond voice.
AI-Powered Communications
Transcription, insights, assistants, and analytics built into the platform.
Recording, Analytics & Compliance
Support for regulated environments with call recording and reporting.
Bring Your Own Trunk (BYOT)
Carrier flexibility that supports existing relationships and contracts.
Scalable Cloud Platform
Designed to support both simple deployments and complex customer environments.
Partner Benefits
#1
Create a New Recurring Revenue Stream
- Replace one-off PBX projects with predictable monthly revenue
- Strong attach rates for CX, AI, recording, and analytics
- Faster sales cycles compared to on-prem refreshes
#2
Protect Your Installed Base
- Retain full ownership of customer relationships
- Control the migration conversation before competitors do
- NEC never competes for your customers
#3
Scale Without Adding Complexity
- No infrastructure to deploy or maintain
- Platform upgrades and resilience handled by NEC
- Grow revenue without growing headcount
#4
Differentiate with Confidence
- Enterprise-grade NEC brand credibility
- Broader portfolio beyond basic calling
- AI-ready communications customers are actively asking for
