Did you know?
60%
of retail harm was linked to just 10% of offenders
1 in 4
retail crime events involved violence, intimidation, threats or abuse
66%
increase in retail crime involving weapons
Source: Australian Retail Council 2025
Overview
Retail crime has evolved. Most responses haven’t.
Retail crime is no longer isolated - it is increasingly coordinated, repeat, and mobile across locations.
Yet most responses remain confined to the store where the incident is first detected.
- Offenders move between locations, not just aisles
- Incidents that appear isolated are often part of a broader pattern
- Store-level visibility creates blind spots across the network
A new approach to retail risk
Our Industry Guide explores how leading retailers are shifting from reactive store-level responses to network-wide visibility.
Key insights:
- Why repeat offenders evade traditional controls
- The limitations of CCTV and manual identification
- What “network-level risk” actually looks like in practice
- Considerations for privacy, compliance, and rollout
