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NeoFace eGate
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Frictionless boarding solution

Frictionless boarding solution

Reduce airport wait times and facilitate a seamless journey

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  1. Home
  2. Solutions
  3. Biometrics and Digital Identity
  4. Customer Experience
  5. NeoFace eGate

Did you know?

1st

Fully biometric curb-to-gate airport terminal with Delta Airlines at Atlanta International Airport

1st

National biometric traveller verification service with U.S. Customs and Border Protection

1st

Airline alliance biometric service with Star Alliance, which uses ICAO Digital Travel Credentials Type 1

Overview

NeoFace eGate

Transportation should be about getting to a destination as quickly and safely as possible. With airports around the world serving record numbers, travellers seek a better experience as they proceed through the terminal. Higher demand for airline services results in long lines and delays that create frustrations and potential missed fights.

Powered by NEC’s industry-leading advanced facial recognition technology, NeoFace® eGate helps airport travellers easily navigate through various checkpoints in the airport by providing a fast and accurate facial matching capability that is adaptable to pose, angle and lighting variants. The image is matched against passport files and security watch lists as well. Passengers can self-check baggage, successfully navigate through multiple security checkpoints, and board the plane at the gate- all without pulling out their passports or boarding passes.

A more convenient, secure and pleasant traveller experience.

NeoFace eGate
Why NEC? Watch video

Why NEC?

NEC is at the forefront of providing seamless, secure and efficient solutions across the globe to ultimately deliver an enhanced travel experience. We are a genuine pioneer who ‘created’ this market. Whilst many new competitors have a track record that spans a handful of years, we have been involved with biometrics R&D since the 70’s.

Our longer standing competitors have gone through various mergers, rebrands, etc. NEC has stood firm as the world leader for 5 decades. It is not just face, our experience also covers fingerprint, iris and more recently voice and acoustic recognition, the key attributes that constitute a digital identity.

Trust 5 decades of biometric technology experience.

Capabilities

Accuracy

Rated most accurate finger, face, and iris biometric matching algorithms.

COTS

Uses commercial industry-standard hardware and software.

Interoperability

with existing technology at airports and Mobile SDK for iOS and Android apps.

Safety

for travellers and employees alike, verifying identity with face masks on.

Scalability

Expand capabilities, including beyond the airport to car rental and hotels.

Efficiency

Process passengers faster with fewer touches and interactions.

Privacy

Passengers can choose to opt-in and use their Digital IDs.

Local

NEC has been operating in Australia since 1969.

Insights

Reopening venues safely and securely: The case for new customer experiences

Read blog >

The touchless experience - making life simpler and safer

Read blog >

Is facial recognition an option as we look for coronavirus answers?

Read blog >

More insights

Customers

Star Alliance

See how NEC helped Star Alliance, the world’s largest airline alliance, complete development of an interoperable biometric identity and identification platform, resulting in significantly improved travel experience for their frequent flyer programme customers.

Watch video
Star Alliance

Delta Airlines

See how NEC’s Digital ID platform helped Delta Airlines to open the USA’s first biometric airport terminal in Atlanta, where your face alone serves as your boarding pass. Passengers utilise the technology from curb to gate.

Watch video
Delta Airlines

Narita International Airport

See how NEC helped Narita International Airport to deliver a touchless customer experience. Passengers can experience ''Face Express'', a seamless boarding process utilising NEC's face recognition technology.

Watch video
narita-airport-customers-header-half-nec-001.jpg

More success stories

Solutions

NeoFace Watch

Surveillance, search, identification and ID verification in one powerful platform

NeoFace Express

Rapid access identity verification for high traffic environments

NeoFace Welcome

Secure, efficient and personalised access management

NEC ID

Cloud-based biometric authentication solution

Partners

Microsoft Gold PartnerAWS Partner

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