Application Support

 

Application Support

Expertise that keeps your business running

Support for your business applications across various platforms, technologies and deployments.

Expertise that keeps your business running

In order to carry out day-to-day business functions smoothly, you need your applications to be consistently available and performing at an optimal level. Maintenance and support requires domain experts who can ensure that all your applications are in good health and help you address challenges that arise over time.

NEC’s Application Support service provides a single point of contact for customers requiring technical support, request for service or general assistance for their business applications. This includes business critical and non-critical or “sunset” applications across various platforms, technologies and deployments e.g. cloud, hybrid and on-premises.

With a tiered service model, including optional local 24x7x365 support and other value added services, NEC Application Support can be tailored to suit your specific needs and budget.

BUSINESS CONTINUITY

MANAGED BY EXPERTS

GOVERNANCE

COST EFFECTIVE

SERVICE INSIGHTS

FLEIXBLE & SCALABLE

Why NEC?

NEC currently provides trusted software and hardware maintenance and support to organisations both large and small in all Australian business and government sectors.

Our qualified and skilled experts are guided by carefully tailored service level agreements that are designed to meet your present and future support needs. We manage your applications support and issue resolution lifecycles with prompt and courteous efficiency.

With our ability to leverage our global resources pool, we are able to offer expertise in multiple applications and technologies, whilst still providing local governance and ownership of the incidents and request.

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Managed Public Cloud

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CX Plus Cloud Contact Centre

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Is your business ready for NBN? Ask us how

Is your business ready for NBN?

ISDN services in Australia are ending soon. If your business is on ISDN you will need to migrate to SIP to connect to the NBN.

Ensure your business continues to serve its customers efficiently and make the switch today!

ASK US HOW