Did you know?
of organisations cannot translate CX into tangible benefits
of organisations say customers are willing to pay more for convenience
of customers are more willing than ever to switch brands if unsatisfied
Source: CX Network
We strive to be the world’s most reliable contact centre technology provider. Our global technology transforms contact centres into growth engines for the business.
Organisations can leverage their contact centres to extract powerful insights captured directly from the voice of the customer, helping to increase customer retention, uncover product opportunities, understand buyer personas and identify new revenue opportunities.
Ultimately Enghouse technology can expand the value generated through contact centres, making this function one of most important within every organisation.
Learn how our suite of products has enabled over 10,000+ mid-market and enterprise customers to globally increase customer retention and acquisition by improving customer service and contact centre operations, and by achieving a better understanding of the voice of the customer.
NEC are a Enghouse Interactive Platinum Partner.