98% of Webex Calling users report high satisfaction – outperforming Teams and Zoom.
Every 20 seconds, a Triple Zero (000) call is routed through NEC’s managed calling platform.
NEC has delivered secure ICT and managed services to Australian customers for over 50 years.
Source: ElectroIQ – Webex Statistics 2025. Mordor Intelligence – Unified Communications as a Service Market 2025
Voice is in NEC’s DNA, and we now bring that heritage to the cloud. Webex Calling by NEC delivers enterprise-grade voice, powerful collaboration, and a cloud-native platform with no need for expensive on-premises hardware.
Fully managed and supported by NEC, it combines decades of telephony expertise with Cisco’s Webex innovation to deliver crystal-clear calling, HD meetings, secure messaging, and seamless integration with Microsoft Teams and third-party platforms.
Offered on a simple subscription model, Webex Calling removes capital expense, guarantees consistent service quality, and scales effortlessly as your organisation grows.
Cloud collaboration that scales with your workforce.
NEC is uniquely positioned to deliver Webex Calling thanks to our decades of voice expertise, 20+ year Cisco partnership, and proven outcomes across industries. With over 120 years of technology leadership and 50+ years supporting Australian enterprises and government agencies, NEC is a trusted partner in modernising workplace collaboration.
Unlike project-based integrators or inflexible large-scale providers, NEC goes further by combining deep systems integration expertise, a consultative approach, and vendor-neutral partnerships to design solutions that fit your environment.
We provide proactive monitoring, lifecycle management, and SLA-backed operations under a flexible OpEx model. With our ISO27001-certified managed services framework, your UC stays secure, compliant, and always ready – delivering predictable costs and consistently high-quality user experiences.
Technology that adapts to you, not the other way around.
Decades of telephony leadership and Cisco-certified integration deliver enterprise-grade reliability.
A fully managed subscription model reduces operational overheads and eliminates CapEx refresh risks.
Trusted by government, healthcare, education, and enterprise customers to improve productivity and resilience.
Seamless Cisco + Microsoft interoperability ensures intuitive adoption across sites and devices.
ISO 27001-certified operations with end-to-end encryption and Australian-hosted options.
Expand, reconfigure, or integrate UC rapidly to meet evolving workforce and business needs.
Backed by NEC’s 50+ years delivering ICT and managed services in Australia.
Deep, long-term partnerships with Cisco, Microsoft, and other global technology leaders.
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Use Case: Cross-Agency Collaboration
Situation: Departments relied on disparate telephony and conferencing systems.
Challenge: Interoperability issues delayed policy work.
Solution: Cisco Webex Calling unified secure calling, meetings, and messaging; integrated with Microsoft Teams.
Outcome: Meeting delays reduced by ~40%; faster inter-agency decisions.
Use Case: Hybrid Learning at Scale
Situation: Universities scaling hybrid courses across campuses.
Challenge: High IT support burden from multiple platforms.
Solution: Cisco Webex Calling integrated with Microsoft Teams; NEC-managed operations.
Outcome: ~40% reduction in UC support tickets; improved student engagement.
Use Case: Telehealth Expansion
Situation: Hospital networks growing virtual consultations.
Challenge: Consumer video apps risked privacy and reliability.
Solution: Cisco Webex Calling with HD video, Australian-hosted, NEC-managed.
Outcome: Reliable, compliant telehealth; improved patient trust.
Use Case: Outage Response Coordination
Situation: HQ, control rooms, and field crews needed rapid communications.
Challenge: Legacy tools delayed response during outages.
Solution: Cisco Webex Calling across depots, mobiles, and HQ; 24×7 NEC support.
Outcome: ~25% faster coordination; quicker service restoration.
Use Case: Client Meetings & Advisory
Situation: Banks and insurers required secure, compliant platforms for client engagement.
Challenge: Legacy PBXs created downtime risks and compliance gaps.
Solution: Encrypted Cisco Webex Calling with NEC-managed SLAs and geo-resilient redundancy.
Outcome: Zero unplanned downtime in first six months; audit-ready records and improved client confidence.
