Case Study


Sydney Coliseum Theatre West HQ

Sydney Coliseum Theatre West HQ

In late 2018 NEC Australia began discussions with West HQ, operators of one of NSW’s largest registered clubs with a view to providing the ICT ‘backbone’ infrastructure for the entire eight hectare entertainment precinct at Rooty Hill in Sydney’s Greater West.

West HQ’s vision was to provide its members and guests with the best possible, most seamless, customer experience, from the moment they entered the venue through to them heading home. The new centrepiece of West HQ’s operation would be the Sydney Coliseum Theatre, a 2000 seat state-of-the-art performance venue. Another goal was to “future proof” the West HQ precinct for years to come.

A feature of NEC’s input at West HQ would be the introduction of frictionless entry kiosks to swiftly process members and guests at the venue’s main entry points using world-first facial recognition verification technology.